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Service Desk Specialist I-II: IT Support & SLA Champion

$29.48 - $44.07 per hour

The First Church of Christ, Scientist

The First Church of Christ, Scientist is looking for a dedicated Technical Support role within the OCIO Service Team. You will resolve customer requests and incidents while ensuring high standards of service. Responsibilities include building customer relationships, managing user accounts, and serving as a Subject Matter Expert on projects. Ideal candidates have 1-6 years of experience in technical support and possess strong communication and problem-solving skills. The pay range is $29.48 to $44.07 per hour, determined by experience and qualifications. #J-18808-Ljbffr The First Church of Christ, Scientist

Vacancy posted 2 days ago
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