Service Desk Specialist I-II: IT Support & SLA Champion
$29.48 - $44.07 per hourThe First Church of Christ, Scientist
The First Church of Christ, Scientist is looking for a dedicated Technical Support role within the OCIO Service Team. You will resolve customer requests and incidents while ensuring high standards of service. Responsibilities include building customer relationships, managing user accounts, and serving as a Subject Matter Expert on projects. Ideal candidates have 1-6 years of experience in technical support and possess strong communication and problem-solving skills. The pay range is $29.48 to $44.07 per hour, determined by experience and qualifications. #J-18808-Ljbffr The First Church of Christ, Scientist
$29.48 - $44.07 per hour
...Service Desk Support Specialist I-II Job Category: Tech Services Location: Headquarters, Boston, MA Description... ...maintaining service level agreement (SLA) accountability. Communicate with... ...Relationships Supervisor: OCIO IT Operations Manager Supervises: NA...SuggestedHourly payRemote workWeekend work$29.48 - $44.07 per hour
...Information Officer (OCIO) Service Team to resolve... ...service level agreement (SLA) accountability. Communicate... ...providing technical support to customers. Works under... ...member of the Service Desk team. Updates support... ...(vendors, technical specialists). Knowledge and Skills...SuggestedHourly payRemote workWeekend work- ...Massachusetts Gaming Commission is looking for a Service Desk Specialist to join its Client Services Team within... ...providing Tier 1 and Tier 2 technical support, ensuring exceptional customer service,... ...a High School Diploma and relevant IT experience. Responsibilities include...Suggested
- ...will serve the Boston University community as its primary point of contact, providing first- and second-level technology support for over 200 IT services, and ensuring a positive experience for our clients. Candidates will use enterprise knowledge and technical expertise...SuggestedFor contractorsRemote workWork from homeNight shift
- SERVICE DESK SPECIALIST I, IS&T IT Help Center Location BOSTON, MA, United States Position Type Full-Time/Regular We are seeking self‑motivated,... ...of contact, providing first and second level technology support for 200+ IS&T provided IT services, while providing a positive...SuggestedFull timeFor contractorsWork at officeRemote workWork from homeNight shift
$59.4k - $89.1k
...challenges, or improving patient diagnostics and therapies, we are here to support them. Join our team and help make a difference every day. Position Summary The Service Support Specialist II is a key member of our Field Service team, responsible for supporting...Temporary workWork experience placementWork at office- ...Commonwealth of Massachusetts is hiring a Service Desk Specialist to join its Information Technology... ...position requires providing Tier 1 and Tier 2 support, resolving technical issues for end... ...high school diploma and experience in IT, strong proficiency in MS Windows and Office...
- Beth Israel Lahey Health is looking for a dedicated Service Desk Analyst to provide top-notch IT support across its entities. This role focuses on resolving customer requests and incident management, ensuring smooth operation of IT services. The ideal candidate will have...
$170.97k - $180k
...Summary The Senior Manager, IT End User Services is responsible for the day-to... ...lifecycle management, service desk vendor oversight, and digital... ...Management (JSM) ticket workflows, SLA tracking, knowledge base... ..., and first/second-level support for all employees and contractors...Full timeContract workFor contractorsWork at officeLocal areaMonday to FridayFlexible hours- LinQ Global Group in Boston is seeking a Customer Service IT Support Representative to provide high-level administrative support. The role involves triaging incoming requests, following up on support requests, and assisting with user account management. Strong customer...Work at officeMonday to Friday
- Role Overview The Onsite Support Technician will partner with the customer... ...a world-class customer service experience. The ideal candidate... .... Ability to maneuver under desks and in tight spaces as needed.... ...Experience in higher education IT environments. Experience in a...For contractorsLocal area
- ...coordinated, comprehensive system of early education and care services in Massachusetts. EECs mission is to lead the way in... ...individual to provide high-level administrative support to the agency. The Customer Service IT Support Representative will work remotely Monday...Work at officeRemote workMonday to Friday
- Bunker-Hill-Community-College is looking for a Manager of IT Support responsible for leading the support team and ensuring the effective delivery of IT services to students, faculty, and staff. You will manage daily IT Helpdesk operations, focusing on excellent customer...
- ...Service Manager II (SMII) The SMII lives VIP's mission to EARN AUTOMOTIVE... ...and communication Train, support and deliver the 5 for 5... ...preparation of location, service desk, and equipment prior to... ...ASE Certification P2 Parts Specialist recommended ASE Certification...Permanent employmentShift work
- Christian Science is seeking a Technical Support professional in Boston, MA. The role requires strong communication skills to resolve... ...technical quality. You'll work collaboratively on projects to enhance service-level performance and manage user accounts within OCIO systems....Night shift
$20 - $30 per hour
...mobile maintenance and repair services nationwide, offering mobile on... ...and heavy mechanical repair. Supported by a 24/7 in-house call center... ...a Fleet Services Coordinator II to support the growth of the company... ...platforms (such as Cox Fleet IT Systems, including Web Wrench,...Hourly payCurrently hiring$88k - $96k
The Manager, IT Support is responsible for leading the technology support... ...delivery of all IT support services to students, faculty, and... ...and closure within established SLA targets. Plan and manage team... ...develop a team of IT Support Specialists and student workers. Foster...Work experience placementShift work1 day per week$67.5k
...Field Service Specialist II Req. # 26502 Job Family FV - Field Service Location US-MA | US-NH Pay Range Minimum... ...Installation, performance maintenance, troubleshoot and support Waters' product suite (LC, LC/MS, HPLC/UPLC, SFC, Light Scattering...Contract workLocal areaWorldwideNight shift- Description The Service Desk Specialist is a member of the Client Services Team within the Information Technology Services... ...within the Commission with Tier 1 and Tier II telephone, email, and in-person technical support and exceptional customer service to resolve issues...Full timePart timeLocal areaShift work
- ...Service Desk Specialist Full-time Are you passionate about IT support and delivering exceptional user experiences? Join our growing team in Charlotte and become the key expert who ensures our product runs smoothly in customer environments while providing top-notch...Full timeShift work
- Anteris Solutions, Inc in Boston is looking for an IT Support Specialist to join their team. This role involves providing frontline support for... ...is passionate about technology, has strong customer service skills, and is eager to learn in a collaborative environment...
$21.22 per hour
A leading global consulting firm is looking for a Passport Support Associate II in Boston, MA. In this role, you will support the Passport Agency with customer interactions, documentation preparation, and handling payments. The ideal candidate should have a high school...Hourly payWork at office$22.5 - $34.14 per hour
...Hampshire Department of Health and Human Services, Bureau of Family Assistance,... ...District Office, is hiring Human Services Specialist I-II (previously Family Services Specialist)... ...clients to resources, audit records, and support program operations. Qualifications Education...Hourly payFull timeTemporary workWork at officeFlexible hours- ...Base Salary Min: 52000 Specialist, Client Processing Representative II At BNY, our culture... ...leading global financial services company at the heart of... ...destination for innovators and champions of inclusion, BNY is... ...sized client processing support team, providing work...Full timeLocal areaWorldwideFlexible hours
- ...Specialist, Client Processing Representative II At BNY, our culture allows us to run our company... ...global financial services company at the heart of... ...destination for innovators and champions of inclusion, BNY is... ...sized client processing support team, providing work direction...Local areaWorldwideFlexible hours
$60k - $65k
...60% to help set up and support new and existing remote... ...walk-ups related to all IT issues and requests from... ...current users with occasional desk moves. Document... ...to meet Carvana defined SLA. Coordinate with 3rd party... ...you should have This is a service desk and user-facing...Remote jobFull timeMonday to Friday$22.36 - $27.26 per hour
..., but not limited to: front end customer service, patient registration, insurance/coverage... ...and a variety of administrative duties in support of department (such as coordination of... ...Position Administrative Assistant - Front Desk Department Dermatology Clinic Schedule...Contract workPart timeFixed term contractWork at officeFlexible hours- ...025 at 5:00 AM Reporting To Service Manager Employment Classification... ...structured sessions and support their career paths. Sign up... ...Prepare the location, service desk, and equipment daily, and secure... ...Ase Certification P2 - Parts Specialist (recommended). \>Ase...Permanent employmentShift work
$139k - $187k
...burden of disease. Description The End User Services Senior Manager provides strategic... ...portfolio across deskside services, helpdesk support, workplace technology, endpoint compliance... ...of experience in End User Services, IT Operations, Service Leadership, or a related...Temporary workSummer workLocal areaRemote workShift work$52k - $90k
Specialist, (Non Supervisory), Fund/Client Accounting Representative II At BNY, our culture allows us to run our... ...leading global financial services company at the heart... ...for innovators and champions of inclusion, BNY is... ...sized fund accounting support team, providing work...Temporary workWork experience placementWorldwideFlexible hours
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