Lighting Solutions Coordinator

Job Description

Job Description

Lighting Solutions Coordinator

Reports to: Sales Manager

Location: Worcester, MA (not remote)

Updated: July 23, 2026

Summary Description

Are you a highly motivated individual with a talent for connecting with people? Do you thrive in a dynamic, evolving industry and possess a strong desire to learn and grow? Our commercial lighting distribution company is seeking an Entry-Level Lighting Solutions Coordinator to join our team in Worcester, MA.

The lighting industry is experiencing unprecedented innovation, driven by advancements in LED technology, energy-efficient products, and new government regulations. Our national lighting distribution business provides an exciting and fast-paced environment where you can make a real impact. We foster a positive work environment that encourages new ideas and supports personal and professional development.

As a Lighting Solutions Coordinator you will be instrumental in enabling our sales efforts in coordination with Marketing and Sales leaders.  In this role you would expect to:

·        Support all activities to maintain a robust sales pipeline

·        Conduct outreach to prospective and existing customers

·        Document relevant information based on customer contact

·        Sustain customer engagement and deliver industry-leading customer experiences

·        Pursue and secure meetings with targeted customers for our Commercial Lighting Team

·        Conduct ongoing follow up with customers as needed to facilitate the customer journey

You will gain exposure to the overall business beyond sales, providing you with a holistic understanding of how a successful sales and distribution business operates.

What You’ll Do

As a Lighting Solutions Coordinator, your primary responsibilities would include:

• Prospecting: Following up on web-generated inquiries and orders to identify key decision-makers and schedule appointments for our Commercial Lighting Specialists.
• Sales Support: Helping to deliver and implement AI-enabled processes and / or workflows which support the Sales process, improve responsiveness and enhance customer experience
• CRM Data Maintenance: Maintaining account profiles and related contact information within our CRM system to facilitate effective customer outreach
• Product Expertise: Developing a strong command of commercial lighting products, including LEDs, controls, and other energy-efficient solutions, as well as an understanding of competitors and applications. This knowledge will be crucial for identifying client needs and building lasting relationships.
• Digital Pro: Utilizing technology such as Microsoft Dynamics CRM, Outlook, Excel, MS Word, AI applications, the Bulbs.com website, our back-office systems and relevant online industry tools.

What Makes You Successful?

Your success in this role will hinge on these key attributes:

• Work Ethic: Work Hard on the Right Things. You should understand how to establish priorities. Once you understand priorities, then direct intense, sustained effort toward achieving desired outcomes
• Sales Skills: You are an effective listener; you are skilled at understanding the customer’s business and specific situation. You possess a natural ability to quickly build rapport and connect with diverse individuals.
• Organizational Skills: You can efficiently organize your daily activities to maximize your productivity. Experience with a CRM platform can significantly boost your efficiency.
• Product Knowledge: You're eager to quickly learn and master the technical aspects of commercial lighting products and their various applications.
• Coachability & Inquisitiveness: You have a strong desire to learn, absorb feedback, and ask insightful questions.

What We Are Looking For

• Education: An Associate's Degree is required; a Bachelor's Degree is preferred.
• Experience: Sales experience is a plus, with phone sales experience being highly preferred.
• Skills:
• • Strong writing and verbal communication skills.
  • Working knowledge of Microsoft Word, Excel, Outlook, and web applications.
  • Practical business math proficiency
  • A competitive spirit and a strong desire to succeed.
  • Familiarity with CRM, lighting, or technical knowledge is a plus, along with an aptitude for learning new technologies.

Your Career Path & Compensation

The average compensation for this role includes salary of $45,000-$55,000, and a bonus plan for re-engaged accounts that request a quote for a lighting project. This position offers a clear and exciting career trajectory. Individuals who master the Lighting Solutions Coordinator role typically transition into a commissioned Commercial Lighting Specialist (CLS) position within 12-24 months. The CLS role offers a higher base salary and uncapped commission potential, with a clear path to six-figure compensation within 2-3 years for successful candidates.

A comprehensive compensation package, including:

• Compensation: $45,000-$55,000 plus bonus structure
• Comprehensive Healthcare : Premium medical, dental, and vision coverage to protect your health.
• Flexible Spending Accounts : Pre-tax accounts for qualifying medical and dependent care costs.
• Core Benefits : Comprehensive life insurance, short/long-term disability, and an Employee Assistance Program.
• Work/Life Balance : Generous paid sick leave, accrued vacation time, and observed company holidays.
• Financial Wellness : 401(k) retirement plan to secure your long-term future.

What You Should Know About Us (Our Mission)

Our mission is to be a market leader in providing commercial lighting solutions for America's SMB community. We achieve this by understanding our customers’ business and their customers’ needs. We identify optimal lighting solutions (including the options) to meet the needs of every lighting project. We leverage a broad network of leading lighting industry manufacturers to ensure availability of comprehensive lighting products and the latest lighting technologies. We act as an informative resource on the relationship between energy and lighting. We serve as an extension of our customers’ team with a key emphasis on the success of their business, lighting projects and their customers. We are focused on customer satisfaction, committed to the success of each other, our customers, and driving consistent profitable growth.

If you're ready to launch your sales career in a thriving industry with ample opportunities for growth, we encourage you to apply!