B2B Customer Experience Team Lead
FashionUnited
Pandora in the USA is seeking a Team Lead Supervisor for the B2B Customer Experience team to oversee daily performance, coaching, and policy adherence across US, Canada and Latin America. You will lead hourly representatives, manage escalations, monitor KPIs, and partner with IT, Retail Ops, Sales and others to drive improvements while upholding Pandora standards. This role combines hands-on leadership with data-driven analysis to deliver consistent, high-quality service. #J-18808-Ljbffr FashionUnited
- Pandora is seeking a Team Lead Supervisor for the B2B Customer Experience team to oversee hourly representatives across US, Canada, and Latin America. The role focuses on performance, policy adherence, and service quality within B2B channels, ensuring consistency and operational...SuggestedHourly pay
$55k - $70k
...Team Lead Supervisor, Customer Experience B2B As the largest jewelry brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories...SuggestedHourly payWork at officeImmediate startWorldwide- Pandora is seeking a Team Lead Supervisor for Customer Experience B2B based in Maryland. You will supervise hourly CX reps across US/Canada/Latin America, drive performance, and ensure policy adherence within a scalable service framework. Responsibilities include coaching...SuggestedHourly pay
$19 - $29.75 per hour
Harris Teeter in Severna Park is hiring a Full Time Assistant Customer Service Manager to supervise associates in the Customer Service... ...to excellent customer service, along with relevant management experience. The position offers competitive hourly pay ranging from $19.0...SuggestedHourly payFull time$18.5 per hour
...leadership role. You will oversee front-end operations, train crew, and drive customer service scores while maintaining brand standards. The ideal candidate has at least 2 years of management experience, a High School Diploma or equivalent, and strong communication skills....SuggestedHourly payFlexible hours- Five Below Inc. in Severna Park seeks a store leadership professional to deliver fast, friendly checkout and a WOW customer experience. You will train crew, manage front-end operations, and help drive sales while upholding brand standards. The role emphasizes flexibility...
- A leading wholesale building materials company is seeking a skilled Customer Service Director in Glen Burnie, MD. This full-time position... ...leading a customer service team and optimizing order... ...ensure exceptional customer experiences. The ideal candidate will have...Full time
- ...Plaza, Annapolis, MD 21401, United States of America [Department Manager] As a Customer Service Coordinator at Marshalls, you'll: Create a positive internal and external customer experience; Train and coach Associates on personalizing the customer experience while promoting...Immediate start
$60k - $70k
...demand, and helping grow key customer accounts across specialty wood... ...at $60K–$70K depending on experience , this role offers strong earning... ...activity Prospect new leads Support Senior Specialists... ...Mindedness, Trust, and Service . Team members are empowered to make...Full timeMonday to Friday$16.25 - $16.75 per hour
...achievement. You'll be part of our vibrant team that embraces diversity, fosters... ...—a Fortune 100 company and the world's leading off-price retailer. Opportunity: Grow... ...Responsible for promoting an excellent customer experience. Oversees a team of Associates at front...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift$17.69 - $22.28 per hour
$17.69 - $22.28 per hour Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be... ...diploma with at least 12 months of relevant work experience ~ Flexibility and adaptability to meet...Hourly payWork experience placementWork at officeWorldwideFlexible hoursShift work- ...Job Description IG is searching for a customer success lead for an energy client in Baltimore, Maryland. Serve... ...policies and procedures. Collaborate with other teams to form process improvements that optimize customer experience. Build, develop, and maintain bidding/...
- ...IG is searching for a customer success lead for an energy client in Baltimore, Maryland. Serve as the primary... ...and procedures. Collaborate with other teams to form process improvements that optimize customer experience. Build, develop, and maintain bidding/scheduling...
$18.83 - $23.54 per hour
...Guest Experience Specialist As a Guest Experience Specialist, you are often the first and... ...and being part of a high-end hospitality team, you'll thrive in this role. Responsibilities... ...or rental cars, catering, and customs appointments as requested. Manage guest...WorldwideShift workNight shift- ...Job Description Required Skills & Experience ~ Bachelor’s degree in science or business... ...Description IG is searching for a customer success lead for an energy client in Baltimore,... ...procedures. Collaborate with other teams to form process improvements that optimize...
- Mariner Finance, LLC, located in Maryland, seeks a team leader for online loan operations. In this role, you will oversee a customer service team dedicated to providing exemplary support for online loans, ensuring compliance with lending regulations. The ideal candidate...
- At Verint, we believe customer engagement is the core of... ...elevate Customer Experience (CX) and increase workforce... ..., diverse, and engaged team creates a collaborative... ...solid relationships that lead to fruitful business... ...experience selling complex B2B software product(s) *...Local areaShift work
$105k - $125k
...or an alternative application process. Customer Success Lead Full Time Baltimore, MD, US 25 days... ...such as location, skills, and relevant experience. Some positions may include additional... ...Customer Success Lead to join our Operations Team. The CPower Customer Success Lead will...Full timeWork at officeRemote workWork visaFlexible hours3 days per week- American Airlines in Annapolis, MD is seeking a Customer Service Coordinator to support passengers and freight operations. The role involves assisting with check-in, managing cargo status, and ensuring compliance with travel regulations while delivering courteous service...Hourly payShift work
- ...development. Direct sales, service, and risk controls to meet annual goals and deliver an exceptional customer and employee experience. You will recruit, coach, and evaluate team members, build Business Banking relationships, ensure compliance, and partner with other bank...
$55k - $70k
...Team Lead Supervisor, Customer Experience - B2C, Pandora AME Operations As the largest jewelry brand in the world, we a give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud...Temporary workWork at officeWorldwideShift work$20.57 - $36.27 per hour
...looking for a Community Health Program Coordinator to join our team! The ideal candidate will be a lay facilitator with teaching skills... ...Qualifications: ~ Bachelor's degree. ~2 years related experience. ~ Must obtain lay facilitator certification within 6...- ...directly frees our outside commercial team to focus on winning new business — making... ...visible to operations, scheduling, and customer service Relationship & Account... ...account management, or customer service experience in a B2B industrial, chemical, or distribution environment...
- ...You will represent a team that delivers innovative digital... ...transformation initiatives that enhance customer experiences, improve digital engagement... ...ability to independently lead strategic client conversations... ...strategic accounts in a B2B environment . ~ Experience...Contract workTemporary workFor contractorsLocal areaRemote work
$16 - $35 per hour
...oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor... ...position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or...Hourly payFull timeShift workNight shiftAfternoon shift- ...Requires familiarity with the personal experiences of families with low/moderate income. Requires... ...diverse community members, internal teams, and external stakeholders. Strong... ...resources, and coordinate required services. Customer service experience with the ability to provide...Full timeLocal areaDay shift
- ...Guest Experience Supervisor Join the Dash In Team as a Front of House Guest Experience Supervisor Are you ready to... ...Guest Experience Supervisor to help lead our team and deliver exceptional... ...maintaining a "no wait" experience. Monitor customer flow and open registers as needed...Temporary work
$100k - $135k
...be based on your skills and experience — talk with your recruiter... ...seeking a strategic and hands‑on Customer Service Director to lead our service operations in... ...– while optimizing team performance, systems, and processes... ...products and the needs of B2B customers (dealers,...Full timeFor contractorsSeasonal workRemote work- BMW/MINI of Annapolis is expanding its team and seeking an Automotive Service Advisor to join our dealership. You will engage with customers, schedule appointments, and ensure a smooth service experience from start to finish. Responsibilities include creating repair orders...
- A leading fashion retailer in Maryland seeks a motivated management professional to elevate the customer experience and support store operations. Responsibilities include coaching associates, ensuring store standards, and assisting with recruiting. Candidates must have...Night shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to B2B Customer Experience Team Lead. Be the first to apply!
- work from home customer Glen Burnie, MD
- customer marketing Glen Burnie, MD
- customer satisfaction Glen Burnie, MD
- customer engineer Glen Burnie, MD
- customer Glen Burnie, MD
- customer retention Glen Burnie, MD
- amazon customer Glen Burnie, MD
- b2b sales representative Glen Burnie, MD
- manager customer experience Glen Burnie, MD
- customer experience agent Glen Burnie, MD



