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B2B Customer Experience Team Lead

FashionUnited

Pandora in the USA is seeking a Team Lead Supervisor for the B2B Customer Experience team to oversee daily performance, coaching, and policy adherence across US, Canada and Latin America. You will lead hourly representatives, manage escalations, monitor KPIs, and partner with IT, Retail Ops, Sales and others to drive improvements while upholding Pandora standards. This role combines hands-on leadership with data-driven analysis to deliver consistent, high-quality service. #J-18808-Ljbffr FashionUnited

Vacancy posted 1 day ago
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