Office Admin
Full-time
Ambrose Upholstery
Job Description
Job Description
Ambrose Upholstery is a fast-growing, high-quality upholstery shop serving residential and commercial clients throughout Greater Austin Texas. We specialize in custom upholstery, fabric selection, and commercial furniture restoration. We are expanding our team and looking for a detail-oriented, friendly, and organized administrative staff to support our front office and materials operations.
Benefits
- Employee Discount: Generous discounts on fabric and personal upholstery projects
- Performance Bonus: Earn bonus pay based on your performance and overall shop results.
- Free Snacks & Beverages: Enjoy complimentary snacks, coffee, and drinks in office
- Growth Opportunity: As our business expands, this role has room to grow into higher-responsibility admin or operations positions.
Responsibilities
Customer Service & Sales Support
- Greet walk-in customers, triage emails and answer phone inquiries
- Schedule and guide clients through fabric appointments
- Support customers with fabric selections and project details
- Collect project information and prepare intake notes for estimates
- Maintain a clean, organized, welcoming front office and showroom
- Order fabrics, foams, supplies, and hardware for approved jobs
- Track work orders and communicate lead times
- Receive and label all incoming materials
- Organize materials by job and update internal systems
- Notify the shop team when materials arrive and jobs are ready
- Assist with light follow-up on estimates or missing info
- Coordinate with the Manager on weekly priorities
Qualifications
- 3+ years experience in customer service, sales support, retail, showroom, or office admin
- 2+ years of experience working in a furniture sales, upholstery, seamstress or textiles showroom preferred.
- Strong communication and people skills
- Highly organized with excellent attention to detail
- Comfortable managing multiple tasks at once
- Basic computer skills (Google Workspace, email, light data entry)
- Ability to lift and move fabric rolls or small material boxes (10–20 lbs)
If interested, share your resume and confirm if you meet the qualifications.
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