EMS Customer Service Representative
$20 per hourSuperior Air-Ground Ambulance Service
EMS Customer Service Representative/Call Taker
History of the Company: Superior Ambulance Service started in 1959 with one ambulance and today is the largest independent, locally owned, and operated emergency medical services provider in the Midwest. Superior employs more than 4,000 licensed EMT, Paramedics and Nurses, operating a fleet of more than 800 ambulances throughout Illinois, Indiana, Ohio, Michigan, and Wisconsin with over 55 locations. Superior also provides Critical Care, helicopter, and fixed wing emergency medical transportation. EMTs and Paramedics provide safe transportation and quality medical care to sick and injured individuals within the scope of state EMS regulations. Superior provides the highest quality care in emergencies and scheduled medical transports.
EMS Customer Service Representative/Call Taker with day and night shifts available in Elmhurst, IL.
Responsibilities
The primary duties and responsibilities of the EMS Customer Service Representative consist of, but are not limited to the following:
- Answer, screen, and direct calls for entire company
- Distinguish the need for emergency transportation
- Pre-arrange transport for facilities while determining the level of care needed for the patients
- Arrange specialty and critical care transportation
- Provide information and assistance for customer service inquires as needed
- Communicate with multiple departments and EMS personal
- Provide supportive information to customers to assist them in arranging appropriate transport
- Develop effective solutions for customer service issues
- Direct calls to Flight Desk as appropriate
- All other duties as assigned
Qualifications
- Pleasant, professional phone manner
- Detail oriented
- Typing skills of 35 wpm or better
- Ability to excel in high-stress environment
- Adapt to frequently changing policies
- Ability to learn policies and procedures for facilities and recognizing when to apply them
- Medical background a plus
- Must pass 2-3 weeks of training
- EMD certification will be provided by Superior within 1 year of employment
- High School Diploma or GED
Benefits
- Competitive compensation
- Health/dental/life insurance
- Tuition reimbursement
- Opportunity for Career Growth
Salary Range: USD $20.00 - USD $20.00 /Hr. rates offered based on years of experience and full time scheduled templates.
Superior Air-Ground Ambulance ServiceVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the EMS Customer Service Representative in Elmhurst, IL vacancy
- Paramedic Billing is seeking an EMS Patient Account Representative (Spanish bilingual required) to work with patients and health insurance to resolve balances. You will handle payer portals, review ICD-10 codes, CMS1500 forms, and communicate with attorneys as needed....Suggested
- Superior Ambulance Service, Inc. is seeking a Cash Application Representative to support revenue cycle activities in our in-office Accounts Receivable team. You... ...in cash posting or healthcare AR, familiarity with EMS billing, and strong data entry with Excel. This is...SuggestedFull timeWork at office
- Superior Ambulance Service, Inc. in Elmhurst, IL, is hiring an EMS Customer Service Representative/Call Taker for day and night shifts. You will answer calls, screen for emergencies, pre-arrange transports, and coordinate with facilities to determine care levels. The role...SuggestedNight shiftDay shift
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for administrative assistant...SuggestedPart timeCasual workRemote workFlexible hoursAFG
Villa Park, IL16 hours ago- ...Advantage Auto Group is looking for highly motivated and customer-focused Call Center Sales & Service Representatives to help drive appointment setting, customer engagement, and overall dealership success. If you enjoy talking with people, building relationships, and...Suggested
Advantage Of Naperville Inc
Maywood, IL3 days ago $18 - $20 per hour
...Earthmover Credit Union! As a Call Center Representative at Earthmover Credit Union, you'll... ...the opportunity to provide exceptional service to our members while helping them... ...passionate about delivering outstanding customer service, enjoy helping others, and thrive...Hourly payTemporary workImmediate startEarthMover Credit Union
Berkeley, IL3 days ago$43k - $57k
...Job Description The Customer Service Representative (CSR) functions as the liaison between Mauser Corporation and its customers. Handles all customer orders from order entry through shipment of orders. The CSR acts as the first point of contact for the customer at...Work at officeMauser Packaging Solutions
Addison, IL1 day ago$17.2 - $23 per hour
...Customer Service Representative - Billing IIThis is a billing customer service role; this role takes a high volume of calls to answer billing questions, invoice request, updating billing information, test prices inquiries, etc. This person needs to have efficient typing...Work experience placementMonday to FridayFlexible hoursShift workQuest Diagnostics
Wood Dale, IL16 hours ago$20 - $23 per hour
...and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure... ...apply. Job Description: Glass America is seeking a Customer Service Representative to support daily shop operations by professionally assisting...Hourly payDaily paidFull timeTemporary workGerber Collision & Glass
Elmhurst, IL1 day ago- ...We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free"...Local areaShift work
EPIC Fitness Group
Villa Park, IL1 day ago $20 per hour
...& development Bonus based on performance Competitive salary Molly Maid is seeking a reliable, customer-focused Customer Service Representative (CSR) to join our office team. This role is essential to delivering an excellent customer experience-from first...Hourly payWork at officeMolly Maid
Melrose Park, IL4 days ago$15.4 - $17.5 per hour
...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...Hourly payStart working todayLocal areaU-Haul
Bellwood, IL3 days ago$16 - $16.25 per hour
...Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy...Weekly payTemporary workLocal areaFlexible hoursShift workCircle K
Oak Brook, IL3 days ago- ...Customer Service Representative The Customer Service Representative, reporting to the Illinois Customer Service Manager, is directly responsible for providing support to customers. Acts as a liaison between customers, operations, and sales team. Interact with customers...Work at office
Anderson Process
Lombard, IL4 days ago $101k
...PRINCIPAL DUTIES AND RESPONSIBILITIES Oversees the continuous service readiness (CSR) program's deliverables as specified in the contract... ...compliance. Establishes a consultative relationship with CSR customers that is customer service focused. Assists participating...Contract workCurrently hiringWork at officeNight shiftThe Joint Commission
Oakbrook Terrace, IL1 day ago$17 - $19 per hour
...Call Center Customer Service Representative, 2nd Shift Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories...Full timeFor contractorsImmediate startNight shiftWeekend workDay shiftAfternoon shiftRoto-Rooter Plumbing & Water Cleanup
Lombard, IL3 days ago- Pacific Advisory Service, located in Elk Grove Village, Illinois, is seeking a Business Development... ...an exciting opportunity for someone with EMS experience to support new business... ...suppliers, and negotiating pricing with customers. The role offers a competitive salary,...
$50k - $100k
PACIFC ADVISORY SERVICE is seeking a Sales & Costing Specialist in Elk Grove Village, IL.... ...the Electronics Manufacturing Services (EMS) sector. Ideal candidates have experience... ..., sourcing pricing, and negotiating with customers and suppliers. Competitive salary ranging...Full timeRelocation package- ...Customer Service Representative (CSR) The Customer Service Representative (CSR) delivers exceptional customer service to both customers and team members while supporting sales growth, operational efficiency, and safety standards. The CSR consistently represents true...Flexible hoursAfternoon shift
Truenorth
Elmhurst, IL3 days ago $13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hoursAce Hardware
Addison, IL4 days ago$14 - $18 per hour
...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting...Hourly payFull timePart timeShift workNight shiftWeekend workWalgreens
Melrose Park, IL4 days ago- ...Bilingual Call Center Representative Provides telephone support for motorists seeking information about the Illinois Vehicle Emissions... ...School diploma or equivalent One-year experience in a Customer Service or Call Center environment Experience in successful...
- ...Inside Sales, DSD Representative The Customer Sales and Service Representative serves as the front line to our external Customer base. The primary responsibility will be to provide professional, timely and complete sales service to an assigned Customer base. The Customer...Full timeMonday to Friday
$43k - $57k
...Customer Service Representative The Customer Service Representative (CSR) functions as the liaison between Mauser Corporation and its customers. Handles all customer orders from order entry through shipment of orders. The CSR acts as the first point of contact for the...Work at office$16.85 - $21 per hour
...Customer Service Representative I, II, III - Oakbrook Oakbrook Terrace, Illinois, United States At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting...Daily paidFlexible hours- ...Customer Service Representative UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week...Full timeWork at officeImmediate startShift workWeekend workDay shift
$16 - $18 per hour
...Job Description The Customer Service Representative provides phone-based support to customers and delivery teams. This position handles inbound and outbound calls, assists with customer questions and concerns, provides order and delivery updates, and works to resolve...Full timeShift work- ...Customer Service Representative Mygrant Glass was established in 1926, we've journeyed from a single location in California to becoming the largest independent wholesale distributor of automotive glass in the United States. Our enduring success is built on a foundation...Local areaShift work
$18 - $19 per hour
...Customer Service Representative FASTSIGNS #100501 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer...Hourly pay- Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door installation &... ...and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first...Hourly payWork at officeRemote workMonday to FridayShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to EMS Customer Service Representative. Be the first to apply!
Related searches
- customer service attendant Elmhurst, IL
- airport customer experience specialist Elmhurst, IL
- customer support associate Elmhurst, IL
- customer service officer Elmhurst, IL
- customer order specialist Elmhurst, IL
- customer service representative csr Elmhurst, IL
- customer relations representative Elmhurst, IL
- customer relations specialist Elmhurst, IL
- customer service representative Elmhurst, IL
- part time customer service representative work from home Elmhurst, IL