Accounts Receivable / Collections Specialist

Job Description

Job Description

MANE is a 5th generation French family-owned business known for innovation and progress in the world of Flavor and Fragrance. As sensation enthusiasts, we strive to provide exceptional moments in people’s daily lives through the timeless flavors and fragrances we create. With our passion, creativity, and innovation, we capture what moves.

We are looking to fill an Accounts Receivable Specialist position at our Development Center in Lebanon, Ohio. This AR Specialist position is a full-time collections position and will be back up for other AR functions including billing, blocked orders, cash postings and other related duties. Interacts with internal departments, Customer Service, and Sales, and external Customers. Key competencies: Problem Solving, Reasoning Analytical Skills, Written and Verbal Communication, Attention to Detail and Interpersonal Skills, and Mathematical and Computer Skills.

DUTIES AND RESPONSIBILITIES:

Collections

• Review AR aging daily
• Manage and organize AR emails, send invoice copies and reply to inquiries in a timely manner
• Contact customers daily regarding past due or short paid invoices
• Work with customers and internal team to identify and resolve billing issues
• Research and resolve payment issues
• Record detailed notes on all collection efforts and communications with customers and internal team
• Send customer statements
• Review and document invoice status on third party portals to proactively identify and resolve issues

Back up for

• Daily billing- post invoices and resolve issues
• Review and send communications regarding blocked orders
• Timely and accurate posting of cash receipts and all incoming/outgoing electronic bank transactions
• Assist in maintaining accurate customer records, email contacts, invoice contacts and phone numbers
• Assist with internal and external audit preparation
• Handle special tasks and projects as assigned
• Other duties as assigned by management

Every employee is expected to participate in education/training about Manes environmental commitments and then actively apply this to job-related and job-specific roles and responsibilities.

Consistent with MANEs environmental commitments, employees will engage in awareness and practical training, relevant to job-related and job-specific roles and responsibilities, in order to adhere to applicable environmental policies, procedures, and best practices.

EDUCATION AND EXPERIENCE:
Associates degree preferred.
Knowledge of accounting procedures and experience with SAP is a plus.
Minimum of 3-5 years accounting experience; preference is given for candidates with experience supporting a manufacturing or logistics company, and experience in a company with multiple sites/currencies.

MANE is an equal opportunity employer.