Senior Vice Provost for Enrollment Management and Services

Senior Vice Provost for Enrollment Management and Services Location: Raleigh, NC About the Department Enrollment Management and Services (EMAS) supports the full life cycle of students by delivering vital, student-centered services that foster access, reduce barriers, facilitate successful transitions, and support student achievement from initial inquiry through graduation and beyond. EMAS provides students, families, university leaders, faculty, and staff with the expertise, information, resources, and guidance needed to navigate the university successfully. Guided by its mission, "Your Path. Our Purpose.," EMAS strives to be a trusted institutional partner and national leader in enrollment management and student services. Through expert support, exceptional service, innovative technology, and data-informed decision-making, the division creates pathways to transformative educational experiences and empowers lifelong success. In support of NC State's land-grant mission, EMAS advances educational opportunity and helps the university meet the evolving educational and workforce needs of North Carolina and beyond. EMAS provides strategic leadership for recruiting, enrolling, supporting, retaining, and graduating students in alignment with NC State's strategic priorities and enrollment goals. The division's programs, services, technologies, and operations influence student access and success, academic progress, time to degree, institutional effectiveness, and the overall student experience. EMAS also provides the enrollment expertise, data, analysis, and long-range planning necessary to inform institutional strategy, assess capacity, anticipate emerging trends, and support effective university decision-making. The work of EMAS is grounded in its core values of communication, effectiveness, innovation, integrity, service, and teamwork . Through collaboration across academic and administrative units, the division promotes organizational excellence, continuous improvement, responsible stewardship, and responsive, high-quality service to students, families, and the university community. EMAS includes Undergraduate Admissions; Scholarships and Financial Aid; Registration and Records; the Student Services Center; Enrollment Systems and Operations; Enrollment Data and Analytics; EMAS Marketing and Communications; Community College Collaboration (C3); the Goodnight Scholars Program; and Parents and Families Services. The division includes approximately 125 permanent employees, as well as student employees, University Ambassadors, temporary staff, and other personnel who support its mission and operations. EMAS collaborates extensively with NC State's academic colleges and administrative divisions and represents the university in enrollment-related matters with the University of North Carolina System. The division also cultivates strategic partnerships with the North Carolina Community College System and its constituent institutions, schools, educational organizations, government agencies, and other external partners. Wolfpack Perks and Benefits As a Pack member, you belong here , and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Medical , Dental , and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties The Senior Vice Provost for Enrollment Management and Services reports directly to the Executive Vice Chancellor and Provost and serves as the university's chief enrollment officer. As a member of the Provost's senior leadership team, the Senior Vice Provost provides strategic and operational leadership for the university's enrollment enterprise and advises university leadership regarding enrollment strategy, student access and success, enrollment trends, institutional capacity, and the policies, resources, technologies, and services necessary to achieve NC State's long-term goals. In this role, you will shape how NC State responds to a changing enrollment landscape. You will bring together academic, financial, operational, and student perspectives to anticipate emerging challenges and opportunities, navigate complex decisions, and build alignment around strategies that advance sustainable enrollment and student success. Your leadership will translate changing student demand and educational needs into action, expanding access to an NC State education, supporting student success, and advancing the university's land-grant mission. Shape University Enrollment Strategy and Capacity: Develop and advance a comprehensive, long-term enrollment strategy aligned with NC State's strategic plan, academic priorities, land-grant mission, institutional capacity, and the educational and workforce needs of North Carolina. Lead university-wide enrollment planning, establishing goals and projections while assessing academic, financial, operational, technological, and student-support capacity. Advise university leaders on enrollment opportunities, emerging trends, institutional capacity, student demand, demographic changes, and the potential enrollment and resource implications of university policies and strategic decisions. Lead university-wide enrollment planning by facilitating collaborative processes to develop enrollment goals, evaluate academic and operational capacity, assess institutional readiness, and align enrollment strategies with university resources and priorities. Lead undergraduate enrollment strategies spanning recruitment, admission, enrollment, retention, progression, and graduation. Advance Student Access, Success, and Experience: Advance strategies that expand educational opportunity, reduce barriers, and strengthen student access, successful transitions, academic progress, retention, and timely degree completion. Lead continuous improvement of programs, services, policies, communications, and practices that shape the student enrollment experience. Strengthen enrollment communications and partnerships that communicate the value of an NC State education and support institutional enrollment priorities. Cultivate educational partnerships, including with the North Carolina Community College System, to strengthen pathways and expand opportunity. Lead an Innovative, Data-Informed Enterprise: Provide executive leadership and fiscal stewardship for Enrollment Management and Services, aligning people, resources, technology, facilities, and operations with institutional priorities. Champion the strategic use of data, analytics, research, technology, and predictive modeling to inform enrollment strategy, resource planning, decision-making, and outcomes. Lead long-range organizational and operational planning that strengthens EMAS capacity, sustainability, innovation, and responsiveness. Ensure enrollment systems, policies, processes, and services are effective, coordinated, accessible, compliant, and responsive to evolving institutional and student needs. Build Institutional Leadership and Strategic Partnerships: Build a high-performing organization grounded in professional excellence, collaboration, accountability, innovation, ethical leadership, and a shared commitment to student success and public service. Establish priorities, accountability structures, and collaborative processes that translate institutional strategy into coordinated action across EMAS and the university. Build trusted relationships with academic and administrative leaders and represent EMAS in university planning, governance, policy development, and resource allocation. Represent NC State with the UNC System and external educational, governmental, professional, community, alumni, and other partners to advance enrollment and student-success priorities and contribute to the field of enrollment management. NC State welcomes leaders who bring sound judgment, curiosity, collaboration, and a commitment to listening and building trust across a complex university community. If you are energized by the opportunity to shape enrollment strategy, expand educational opportunity, and help advance the university's mission through thoughtful and innovative leadership, we invite you to apply. Qualifications A post-baccalaureate degree and a minimum of ten years of progressively responsible leadership experience in higher education are required. All degrees must be received from appropriately accredited institutions. Other Required Qualifications Senior leadership experience in enrollment management or a closely related higher education function, with responsibility for strategy, operations, resources, and outcomes across complex programs or organizational units. A record of developing and implementing comprehensive enrollment strategies that align institutional priorities with student demand, educational opportunity, and measurable enrollment and student-success outcomes. Experience leading and advising within complex, decentralized organizations, using data and organizational insight to inform senior-level decisions, build partnerships across academic and administrative units, navigate competing priorities, and establish shared accountability for results. Demonstrated Ability to lead organizational change and continuous improvement, including setting strategic priorities, developing effective teams, strengthening operations, managing significant resources, and advancing organizational performance. Proficiency in applying data, analytics, research, technology, forecasting, and other evidence to strategic decision-making, with the ability to identify emerging needs, evaluate options, and improve organizational and student outcomes. Communication and relationship-building skills that support collaboration and influence across organizational boundaries, including the ability to listen, facilitate, present, build trust, and exercise sound judgment in complex environments. A leadership approach grounded in collaboration, transparency, and student-centered service, with a commitment to educational opportunity, institutional excellence, student achievement, public service, and NC State's land-grant mission. Preferred Qualifications An earned doctoral or other terminal degree. Breadth across multiple enrollment management functions, including undergraduate admissions, financial aid and scholarships, registration and records, enrollment operations, student services, and student success. Experience with a public higher education system or similarly complex policy and governance environment, including system-level planning, accountability, and resource considerations. A history of building partnerships with community colleges, public education systems, government agencies, and other external organizations to strengthen educational pathways and expand opportunity. Proficiency with enrollment forecasting, predictive analytics, scenario planning, or advanced enrollment technologies to inform strategy, planning, and institutional decision-making. Professional leadership and engagement at the state, regional, or national level, including contributions to the broader field of enrollment management or higher education. Required License(s) or Certification(s) NA Recruitment Dates and Special Instructions Job Open Date: 09/30/2026 Anticipated Close Date: 10/28/2026, if posting is active, we are still accepting and reviewing applications Inquiries, nominations and applications are invited and may be directed to Carmen Russell, Recruiter, NC State Talent Acquisition, at View phone number on click.appcast.io or View email address on click.appcast.io . Candidates should provide a resume or curriculum vitae, cover letter, and the names and contact information of three references. References will not be contacted without prior knowledge and approval of candidates. Position Details Position Number: 00001625 Position Type: EPS/SAAO Full Time Equivalent (FTE): 1.00 Appointment: 12 Month Recurring Mandatory Designation - Adverse Weather: Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events: Non Mandatory - Emergency Event Department ID: 320001 - Enrollment Management and Services NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact View phone number on click.appcast.io to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. #J-18808-Ljbffr