Operations Manager

Summary of Position:

Provide leadership and direction to insure the continual, efficient, and uniform operation of warehouse which will meet or exceed customer expectations in a safe and orderly manner. Enforce existing or develop and implement new plans coordinated with branch and corporate management to increase the reliability and continually improve the quality and efficiencies of the products and services provided by the business, while ensuring that policies, procedures, and standards are in conformance with company goals.

Key Accountabilities:

• Ensure that all functional areas of the company work within a culture of continual improvement in support of corporate 6S and Lean initiatives.
• Execute and enforce plans and procedures to insure the safety of all employees and visitors at our facilities.
• Ensure operations and equipment is in compliance to corporate guidelines and OSHA Standards.
• Ensure that preventive and corrective action methods are followed to eliminate or correct procedures and practices which do not meet customer requirements.
• Correct/clarify incorrect operational procedures.
• Communicate and monitor progress towards company safety, returns and allowances, and on time shipment and 6S/Lean directives.
• Evaluate and recommend new equipment purchases to enhance quality, capabilities and productivity.
• Manage maintenance of equipment to provide maximum availability and minimum down time.
• Work with the Plant Manager or Department Leader to establish goals, assess competency and direct operational output.
• Hire, train, motivate, and discipline warehouse employees if requested or as required.
• Purchase or direct the purchase of necessary warehouse supplies to ensure the ability to comply with written work instructions and customer requirements.
• Frequent communication with Plant Managers and/or site Operations Representatives.
• Travel/visit to each site as required.
• Assist with customer problems, including on site visits where necessary.
• Attend regional and corporate meetings when required.
• Perform employee reviews as required or requested.
• Other operational duties as requested by Plant Manager.

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Preferred Qualifications:

• Completion/working towards 4-year degree (Business or Engineering discipline) or equivalent work/life experience.
• Demonstrates professionalism at all times and possesses strong interpersonal skills to interact positively with customers.
• Previous successful experience and/or training in labor relations, safety programs, ISO standards, Lean practices and sale functions.
• Training in leadership skills, team building, motivation, strategic planning, finance and time management.
• PC literacy including competency with standard office automation and productivity software.
• Communication and Interpersonal skills necessary to effectively communicate with all levels of our organization.