Order Processing Specialist

Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular Or Temporary Regular Language Fluency: English (Required) Work Shift 1st shift (United States of America) Please Review The Following Job Description Serve as a control function to protect the company's collateral by reviewing, verifying, reconciling and processing Premium Finance (PF) agreements for acceptance and funding, consistent with corporate policy and procedure. Work in tandem with Account Executives to provide PF client service for a geographic sales territory. Essential Duties And Responsibilities Analyze loan documents and address processing requirements to accept new and endorsed PF agreements within individual approval limit to ensure adherence to all policies and procedures prior to booking a loan Resolve contract discrepancies by collaborating with the agent, AFCO Marketing and Sales Team. Reconcile distribution of loan proceeds to ensure appropriate and timely distribution of funds. Complete post acceptance policy verifications with Carriers as part of additional fraud prevention effort to help reduce collateral losses. Complete welcome calls direct with insureds as part of additional fraud prevention efforts to help reduce collateral losses. Monitor and ensure timely and thorough completion of open loan processing items. Monitor and manage draft check payments to retail agent clients to ensure appropriate and timely distribution of funds. Identify, evaluate and submit/post account adjustments and refunds to accounts. Communicate with management and client facing sales representatives to provide updates on loan acceptance and funding information or potential situations which may delay loan funding. Qualifications Required Qualifications High School diploma or equivalent One year of related experience Detail-oriented team player Ability to excel in a fast-paced environment Ability to multi-task and stay organized Ability to execute sound judgment and elevate issues accordingly Ability to communicate with all levels of the organization Strong communication and customer service skills Demonstrated proficiency in basic computer applications, such as Microsoft Office software products Preferred Qualifications Bachelor's degree or equivalent education and related training Two year of loan processing and/or Premium Finance industry Insurance, lending or financial services experience The annual base salary for this position is $50,000-53,000 per year. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. For more details on Truist's generous benefit plans, please visit our Benefits site. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work #J-18808-Ljbffr