Senior Manager, Sales Operations

Opportunity PROCEPT BioRobotics is seeking a strategic, analytical, and execution-oriented Sr. Manager, Sales Operations to help scale and strengthen our commercial operations capabilities in support of a rapidly growing business. This individual will play a critical role in driving operational excellence across forecasting, territory planning, incentive compensation, CRM optimization, sales analytics, and commercial process improvement. Responsibilities Lead and develop the Sales Operations function: Directly manage full‑time employees and consultant partners, foster a high‑performance, service‑oriented culture, serve as a trusted advisor to commercial leadership, and partner cross‑functionally with Sales, Marketing, Finance, HR, Legal, and IT. Build and scale sales operations infrastructure: Design and implement scalable processes, governance, and operating cadence to support U.S. and global expansion; establish operating cadences, KPIs, and business rhythms that improve visibility, accountability, and execution. Drive operational rigor and continuous improvement: Oversee forecasting, pipeline management, CRM utilization, territory management, and performance reporting; identify workflow optimizations, data quality improvements, and automation opportunities to reduce manual processes. Manage sales compensation and incentive programs: Administer U.S. and global sales compensation plans, including quota management, commissions, and performance reporting; design and communicate incentive programs aligned to business objectives, ensuring accuracy, documentation, and compliance. Lead territory planning and commercial strategy: Design, align, and optimize territories using internal performance data and third‑party market intelligence; support quota setting, capacity planning, account segmentation, customer targeting, and market opportunity analysis. Optimize support systems and processes: Govern sales‑operations support systems, streamline workflows, automate reporting, and improve data quality; drive adoption of tools, dashboards, and best practices across the organization. Deliver sales analytics and business insights: Develop executive‑level dashboards, KPIs, and reporting; translate complex data into actionable insights and recommendations for senior leadership; support board‑level presentations with accurate commercial analytics. Qualifications – Required Bachelor’s degree in Business, Finance, Analytics, Economics, or related field. 7–10 years of progressive experience in Sales Operations, Commercial Operations, Business Analytics, Finance, or related roles. 2+ years of people leadership or demonstrated experience leading cross‑functional initiatives and mentoring team members. Strong experience with sales compensation administration, territory planning, analytics, and CRM management. Familiarity with sales compensation platforms and forecasting tools. Advanced analytical and problem‑solving skills with strong proficiency in Excel and data analysis. Ability to synthesize large datasets into clear, actionable business insights. Excellent communication and stakeholder management skills with the ability to influence across all levels of the organization. Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast‑paced environment. Proven ability to drive process improvements and implement scalable operational solutions. Qualifications – Preferred Experience working with Salesforce.com and commercial analytics platforms. Experience with data visualization and BI tools such as Tableau or Power BI. Experience in medical device, healthcare, life sciences, or capital equipment sales environments. Experience supporting global commercial organizations. Interest in innovative surgical technologies and improving patient outcomes. Compensation Pay Range: $192,960 to $227,010. #J-18808-Ljbffr PROCEPT BioRobotics Corporation