Hospice Clinical Supervisor

Why Work for Us? Partners In Care (PIC) is an independent 501(c)(3) nonprofit organization and the largest, oldest provider of home health, palliative care, and hospice services in Central Oregon. Serving Deschutes, Crook, and Jefferson counties, our dedicated team of over 200 employees and 150 volunteers delivers compassionate, patient-centered care across a 10,000-square-mile area. Additionally, Hospice House in Bend, Oregon, is a specialty hospital for inpatient hospice care, creating an oasis of tranquility and comfort for patients and their families. We prioritize excellence, empathy, and collaboration. We foster a culture of kindness, respect, and learning while valuing diversity and the well-being of our employees, volunteers, patients, and families.

Status: Full Time (salaried-exempt) 40 hours per week. Hours: Standard hours are 8 AM-5 PM. This position works in the Bend administrative office 4 days per week and includes one night per week of on-call supervisory coverage. Working outside regular hours may be required.

Summary/Objective:

The Clinical Supervisor is part of a collaborative team of clinical supervisors who work together to support nursing staff and deliver compassionate, high-quality care. This role provides leadership, guidance, and mentorship to clinicians while partnering with fellow supervisors and interdisciplinary team members to ensure patients and families receive coordinated, patient-centered services. Support, collaboration, and shared problem-solving are core to how this team works.

Essential Functions:

Leadership & Staff Supervision:

Supervise field nursing staff, including evaluations and joint field visits.

Ensure clinical competency of staff through mentoring, documentation review, and home visits.

Provide leadership and education to staff through in-services, case conferences, and group discussions.

Offer developmental feedback and address performance issues with staff.

Assist in interviewing, hiring, and orienting new nursing staff in collaboration with the Clinical Educator.

Maintain positive relationships with co-workers and staff, ensuring continuous care coordination and education.

Care Coordination & Quality Assurance:

Facilitate care coordination by effectively communicating with staff, patients, families, physicians, vendors, and other professionals.

Collaborate within Partners In Care programs to ensure high-quality service to patients, families, and the community.

Maintain high standards of quality care and customer service, promoting staff satisfaction.

Implement improvement strategies, track key operational indicators, and support organizational goals to enhance patient care and overall efficiency.

Ensure PIC clinical programs (hospice, home health, palliative care) meet expectations by maintaining efficient workflows, monitoring customer service and quality scores, and ensuring compliance with standards.

Assist with IDT and case conferences to ensure coordinated, quality, and cost-effective care.

Operational & Administrative Responsibilities:

Provide input to the scheduler for patient assignments based on geography, needs, and clinician expertise.

Review and approve RN timesheets, ensuring timely submission to payroll.

Complete incident reports and follow-ups, using them as educational opportunities.

Assist in policy formulation, revision, implementation, and evaluation.

Ensure staff productivity, timely documentation, and provide financial insights to leadership.

Adhere to Partners In Care Mission, Core Values, policies, and procedures.

Strategic & Program Development:

Participate in annual budget preparation and co-manage budget adjustments.

Support program development activities and participate in committees, work groups, and special projects.

Participate in public relations, community activities, and quality improvement initiatives.

Clinical Support & Staffing Coverage:

Perform fieldwork to assist with admissions and visits during short-staffing periods.

Travel/driving personal vehicle throughout Central Oregon.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Skills & Qualifications:

Graduate of an accredited school of nursing with current licensure to practice professional nursing in the State of Oregon.

Bachelor’s degree required.

Minimum of five years of clinical experience and 2 years of supervisory experience in the hospice or home health setting.

Certified Hospice and Palliative Care Nurse Certification (CHPN) preferred.

Ability to pass a background test, drug screen, and TB test.

Valid CPR Certification.

Current automobile insurance, valid Oregon driver’s license, and reliable transportation required for those working in the field.

Strong communication and interpersonal skills.

Demonstrates an ability to work with other health care clinicians, development of home plan of care, knowledge of third-party reimbursement, and ability to negotiate payment rates.

Ability to work independently and collaboratively within an interdisciplinary team.

Compassion, empathy, and dedication to patient care.

Supervisory Responsibility:

This position supervises the field clinicians.

Participates in on-call after-hours rotation for the Clinical Supervisor team.

Work Environment:

May be exposed to infections and contagious diseases. Contact with patients under wide variety of circumstances.

May be exposed to/occasionally exposed to patient elements. Subject to varying and unpredictable situations.

Handles emergency or crisis situations.

Physical demands also include the ability to lift patients, assist with ambulation, walking, carrying, and pushing.

OSHA exposure category 1: Position includes tasks that involve exposure to blood, body fluids, tissues.

Required Personal Protective Equipment as conditions warrant: gloves, gown, mask, mask with shield, goggles, shoe covers, bouffant cap.

Partners In Care is an Equal Opportunity Employer dedicated to providing a diverse, equitable, and inclusive work environment. We do not discriminate on the basis of race, color, national origin, physical characteristics, age, religion, creed, gender, gender expression, sexual orientation, marital status, mental or physical disability, or veteran status or other applicable protected status. In accordance with applicable law, the organization will provide reasonable accommodations to a qualified individual with a disability to assist them in performing the essential functions of the position, provided such accommodations do not constitute an undue hardship for the organization.

Company Perks:

We offer two medical, dental, and vision plans. Insurance starts on the 1st of the month following the hire date!

Generous Paid time off.

$25,000 life insurance policy.

Short and long-term disability.

403b retirement savings with employer match, no vesting required!

Employee Assistance Program

Voluntary benefits: Legal Shield, AFLAC & MASA Transportation.