Remote Call Center Pro: Tier 1 Support & Customer Care
Tailored Brands Inc
Tailored Brands, Inc. is seeking a Call Center Representative (Tier 1 Telecommunications) for a remote position within the U.S. The role supports stores and customers by handling calls, resolving issues, and documenting interactions in the CRM. Expect to meet service levels and maintain accurate product knowledge. You should have 1–2 years in customer-facing work, strong communication skills, and the ability to manage multiple tasks across systems. #J-18808-Ljbffr
- ...principles are Care, Show it,... ...are seeking a Support Agent who is... ...part of our Customer Experience Team... ...inbound calls and email tickets... ...issues to Tier 2 Support, Trust... ...update help center macros, Standard... ...center or remote tech support... ...Manager for 1 hour and 15...Remote workCustomerContract workLive outFlexible hoursAfternoon shift
- ...Tier 1 Support TechnicianWe're seeking Tier 1 Support Technicians to provide remote customer support. This role is ideal for candidates who thrive... ...during the initial support call.Deliver professional, patient... ...).Prior help desk, call center, or technical support experience...Remote workCustomer
- ...Tier 1 Customer Support RepresentativeThe Tier 1 Customer Support Representative serves as the first... ...equipment and perform other approved remote troubleshooting activities.Assist... ...Experience:Previous customer service, call center, helpdesk, telecommunications, or technical...Remote workCustomer
$16 - $21.3 per hour
...than all of us. As you care for others, you're... ...seeking Part-Time Tier 1 Customer Service Agents to support our Training Services... ...service. This is a remote position available to... ...Overview): Answer inbound calls and email inquiries... ..., sales, or call center experience preferred...Remote workCustomerHourly payPart timeWork at officeLocal areaWork from homeFlexible hoursShift work$20 per hour
...Description Job Title: Part-Time Customer Support Representative (Tier 1) \n Job Description:... ...support-focused role centered on user assistance and... ...\n \n A high-volume call center and service desk environment... ...in a fast-paced, remote environment while meeting...Remote workCustomerPart time$33.28k - $44.3k
...than all of us. As you care for others, you’re... ...seeking Part-Time Tier 1 Customer Service Agents to support our Training Services... .... This is a remote position available to... ...Answer inbound calls and email inquiries... ...service, sales, or call center experience preferred...Remote workCustomerHourly payPart timeWork at officeLocal areaWork from homeFlexible hoursShift work$27 - $33 per hour
...About Brook Care doesn't stop when patients... ...connected, support clinicians, and make... ...powers the future of remote, continuous care; helping... ...is standing up its Tier 1 device-support... ...What You Bring Customer support, help desk, or contact-center experience troubleshooting...Remote workCustomerHourly payFixed term contractVisa sponsorshipMonday to Friday- ...Tetriq Solutions is looking for a Help Desk Analyst 1 for a remote role. The ideal candidate will provide technical assistance to internal and external customers, focusing on a high volume of calls in a call center environment. Responsibilities include overseeing systems...Remote workCustomer
$145k - $175k
...Location: East, US Remote (ME, NH, VT, MA, RI, NJ, DE, DC, VA, NC... ...strategic and results-oriented Tier-1 Customer Success Manager (CSM) to... ...multi-year success plans to support customers in achieving their... ...based routing, and other contact center capabilities. All applicants...Remote workCustomer- A leading BPO contact support center in Atlanta seeks a Tier 1 Customer Retention Specialist. The role emphasizes preserving customer relationships through high-volume call management and resolving billing inquiries. Ideal candidates will excel in communication and possess...Remote jobCustomerWork from home
- ...Tier 1 Technical Support Representative (REMOTE WISCONSIN)Job CategoryContact CenterRequisition... ...scheduled. Ensure that customer questions are answered completely... ...in a professional, caring and responsive manner,... ...provided by the contact center and its clients. Attend...Remote workCustomerFull timeTemporary workWork at officeWeekend workAfternoon shift
- Location: Remote (U.S. based; Montana strongly preferred... ...to: Director of Support Services Organizational... ...stakeholders formed Big Sky Care Connect (BSCC), a 501(c... ...Position Overview: The Tier 1 Support Analyst serves... .... KEY RESPONSIBILITIES Customer Support & Request...Remote workCustomerFull timeWork at officeVisa sponsorshipWork visa
$54.4k
...dynamic Entry Level Tier 1 Help Desk Specialist... ...ID and will primarily support a federal customer’s technical support team... ...with the user, First Call resolution (FCR) or... ...support entities Remotely access the end-user’s... ...experience with Call Center, Customer Service, and...Remote workCustomerTemporary work$70k - $85k
...The Support Engineer (Tier 2) resolves escalated technical... ...communicate clearly with customers throughout and... ...requests with care - no ticket is too... ...Working Conditions Remote-first role with... ...across the US with R&D Centers in Israel & India.... ...(volunteering 1), Birthday Celebration...Remote workCustomerFull time$40k - $50k
...Job Summary: The Support Technician, Tier I serves as the... ...of contact for customers and employees seeking... ...support calls, responding to emails... ...experience in a call center, helpdesk, or IT... ...Familiarity with remote desktop tools and... ...preferred). ~1+ year of experience...Remote workCustomerWork at office- ...technology solutions that support the health and safety... ...for a highly skilled Tier 1 Customer Support Analyst to... ...federal healthcare space (Centers for Medicare and... ...Experience with cloud-based Call Center Software,... ...As a company that cares about people, we seek...Customer
- ...Job Title: Customer Support Representative II (Call Center / Tier 1 Technical Support) Job Location: Johnston, IA 50131 (100% Onsite) Pay: $18.00/hr. - $19.50/hr. on W2 Duration: 24-month contract (with possible extension) Shift: Mon–Fri | Any 8-hour shift between...CustomerFull timeContract workWork at officeShift work
- ...first level technical support to users of Innovative... ...problems via telephone, remote desktop tools and other... ...and protocols during the call flow process.... ...position will provide customer training and counseling... ...demeanor while in the call center or away on company business...Remote workCustomerShift workNight shiftWeekend work
$255 per day
DescriptionCall Center (Tier 1) Manager(Rockville, MD)Position OverviewThe Call Center (Tier 1) Manager oversees the daily operation... ..., ensuring timely, high-quality support for incidents, service requests, account administration, and customer inquiries. The manager is...CustomerFull time$45k - $60k
...yearHumanTouch, LLC is seeking a customer-focused Customer Service Analyst, Tier 2 to provide onsite IT support for a federal government... ...deskside support when remote assistance is not possible or... ...support and coverage to the Tier 1 Call Center when needed Required...Remote workCustomerFor contractorsMonday to FridayShift work- ...The American Red Cross is seeking Part-Time Tier 1 Customer Service Agents to support our Training Services Team. This remote role welcomes candidates nationwide in the United... ...ability to work independently in a virtual call center environment. Compensation reflects...Remote workCustomerPart timeFlexible hoursAfternoon shift
$206.48k
...mission: We Care. We Collaborate... ...solutions to support your clients'... ...and contact center capabilities.... ...experiences, call routing, IVR... ...decisions, including customer and household... ...and working remotely. This model... ....com or call 1.855.744.6947... ...LOCATIONNY PRO NEW YORK CITY...Remote workCustomerFull timeTemporary workWork at officeLocal areaFlexible hours$19 - $21 per hour
...Technical Support Representative HME has... ...drive-thru and pro-audio industries... ...happened without the customer-focused people... ...providing quality care and attention to... ...temporary, fully remote position on our call center team. This role provides... ...: Minimum 1 year customer...Remote workCustomerTemporary workRelocation packageMonday to FridayFlexible hoursShift workAfternoon shift$24 - $43 per hour
...Senior Tech Support SpecialistOptum is a global... ...that delivers care, aided by technology... ...technical support call center team operating in... ...fully telecommute / remote environment. Our... ...Positioned between Tier 1 helpdesk agents... ...experience delivering customer service in a high-...Remote workCustomerHourly payMinimum wageFull timeWork experience placementLocal areaShift workNight shift- ...application process. Remote Clinical... ...with 1 in 5 U.S. hospitals... ...virtual care, now delivering... ...time Clinical Support Coordinator for... ...all incoming calls to the consult center and accurately... ...specialists Provide Tier 1 technical... ...phone/customer service skills...Remote workCustomerFull timeWork at officeImmediate startMonday to FridayNight shiftWeekend work
$21.75 - $25 per hour
...Allied Business Solutions is looking for a Tier 1 Support Technician to be the first point of... ...by phone, email, the ticket portal and remote sessions. Triage, prioritize and resolve... ...changing priorities. ~ A positive, customer-focused attitude. ~ A drive to keep...Remote workCustomerFull timeWork from homeFlexible hours- ...talented and self-motivated Tier I Analyst with the... ...will be responsible for call center support of an environment... ...workstations and several custom business application. The... ...Bachelor's degree and 1 year of experience Required... ...(Provision, Reset, Remote Wiping) Effective written...Remote workCustomerFull timeMonday to Friday
- ...Responsibilities Provide first-tier customer-facing support for tickets received via multiple contact channels... ...desk-side visits to end users if remote assistance is not possible or effective... ...and HumanTouch leadership Tier 1 Customer Service Analyst Work an 8-hour...Remote workCustomerFor contractorsWork experience placementMonday to FridayShift work
- ...Full-time employment Location: Remote Education: High School... ...Overview: We are seeking a Customer Service Representative to support our call center operations by providing exceptional... ...steps for issues unresolved at the Tier 1 level. ~ Transfer calls (warm...Remote workCustomerFull time
- ...high-touch BPO contact support center specializing in... ...provide unparalleled customer experiences and first-call resolution, all while... ...About the role As a Tier 1 Customer Retention... ...Upholds our customer care standards by understanding... ...quickly becomes a PRO in them. Prior...CustomerWork from home
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