Remote Bilingual Help Desk Analyst Tier 1 Support

Tetriq Solutions

Tetriq Solutions is looking for a Help Desk Analyst 1 for a remote role. The ideal candidate will provide technical assistance to internal and external customers, focusing on a high volume of calls in a call center environment. Responsibilities include overseeing systems performance, answering user inquiries, and managing ticket resolution. A high school diploma and six months of call center experience are required, with technical degrees preferred. Bilingual in Spanish/English is essential, and knowledge of various software is beneficial. #J-18808-Ljbffr

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Vacancy posted 3 days ago

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