Lead Infrastructure Engineer

Lead Infrastructure Engineer (Storage)Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.As a Lead Infrastructure Engineer (Storage) at JPMorganChase within Infrastructure Platforms, Foundation Services team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.Job responsibilitiesApplies technical expertise and problem-solving methodologies to projects of moderate scope, primarily focused on enterprise NAS architecture, engineering standards, and strategic platform directionDrives a workstream or project consisting of one or more infrastructure engineering technologies (e.g., NAS reference architectures, resiliency patterns, performance engineering standards, automation/guardrails)Defines, documents, and governs design and configuration standards; in the initial ramp-up period, establishes and drives adoption of standardized NAS configuration and design patterns across the platformLeads vendor/product evaluations (requirements definition, RFI/RFP support, technical deep dives, interoperability assessments, POCs, sizing, lifecycle planning) and delivers clear, evidence-based recommendations to inform roadmap decisionsPartners with compute, network, cloud, application, and cybersecurity teams to architect and implement changes required to resolve systemic issues and modernize technology processesImproves platform performance and stability by enhancing observability, performance engineering practices, and preventative controls, with a near-term focus on reducing performance incidents through root-cause remediation and durable standardsStrongly considers upstream/downstream data and systems implications (e.g., User Authentication mechanisms (e.g. Active Directory, LDAP), encryption/key management dependencies, backup/restore, DR, network paths, application I/O profiles) and advises on mitigation actionsSupports SRE teams as needed through technical consultation and escalation support for complex incidents and problem management, driving long-term fixes over one-off remediationLeverages AI-enabled engineering workflows (e.g., LLMs, MCP, skills/agents, where approved) to optimize analysis, documentation, automation, and knowledge captureAdds to team culture of diversity, opportunity, inclusion, and respectRequired qualifications, capabilities, and skills5+ years of enterprise-scale storage experience, with significant depth in NAS platforms/servicesDeep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessmentsDemonstrated strength in architecture and standardization, including reference architectures, configuration baselines, and control/guardrail designExperience with storage products from vendors such as NetApp, Dell, VAST Data, Weka, DDN, Pure Storage (or equivalent), with the ability to rapidly learn and critically evaluate new platformsProven ability to work independently to understand vendor products and services, ask the right questions, and translate requirements into secure, scalable solutionsDeep knowledge of one specific infrastructure technology and scripting languages (e.g., Python, PowerShell, Bash, etc.); experience automating repeatable operational tasksStrong troubleshooting and problem-solving skills, including ability to support SRE teams during escalations and drive durable root-cause fixesDrives to continue to develop technical and cross-functional knowledge outside of the productStrong written and verbal communication skills, including producing clear standards, designs, and operational documentationPreferred qualifications, capabilities, and skillsExperience with public cloud providers (AWS/Azure/GCP), hybrid connectivity patterns, and storage/migration conceptsExperience with automation / IaC / configuration management (e.g., Terraform, Ansible, or similar) and CI/CD-aligned engineering practicesFamiliarity with Agile tools and processes (e.g., Jira/Confluence) and iterative deliveryFamiliarity with AI systems applied to engineering productivity, including safe/controlled use of LLMs, agentic workflows, MCP, and skills/agents (subject to firm-approved tools and data-handling requirements)Experience operating in regulated or highly controlled environments, including audit/control participation and operational risk management