Customer Service Manager: Lead & Develop Frontline Team
Fora Financial
Fora Financial, a technology-enabled financing partner for small and medium businesses, seeks an experienced Customer Service Manager to lead our support team in NYC. You will oversee daily operations, drive team performance, and ensure exceptional customer experiences across all touchpoints. The role requires 6+ years in customer service with leadership experience, strong CRM/tool knowledge, and a proven ability to translate data into action. #J-18808-Ljbffr Fora Financial
Vacancy posted 10 hours ago
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