Hotel Room Inspector

Overview We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities Shift Details: 9:30 am - 6:00 pm - Pay Details: $18.00 per hour As a Room Inspector, you: Ensure maximum efficiency among Room Attendants to maintain immaculate guest accommodations. Assign guest rooms to be cleaned. Inspect all vacant rooms to confirm they meet Housekeeping standards and are in top condition. Supervise Room Attendants to ensure proper care and protection of all hotel property. Report maintenance issues promptly to prevent damage and maintain property standards. Check Room Attendants' appearance, carts, equipment, and cleaning supplies. Ensure storerooms are properly stocked with linens and supplies. Promote a pleasant, friendly, and welcoming attitude among all employees. Ensure Room Attendants' work meets hospitality operational requirements. Uphold all departmental and property policies, procedures, and performance standards. Train employees; plan, assign, and direct work; evaluate performance; and handle rewards, discipline, complaints, and problem resolution. Provide exceptional Red Carpet Customer Service to all guests. Requirements Must be at least 18 years old High School Diploma or equivalent. At least 2 years prior supervisory experience strongly preferred. Housekeeping experience preferred. Knowledge of hotel property management system preferred. Must perform duties with a sense of urgency. Knowledge of all safety and health standards set by OSHA and local Health Department. Knowledge of hotel management system to inquire about and update room status preferred. Knowledge of all facilities. Must be able to work as a team with other employees. Ability to tilt head back and look up. Ability to perform frequent, circular motions with hands and/or arms. Ability to handle exposure to moving mechanical parts and high, precarious places. Visual range must include near and far distances. Ability to maneuver in small, limited spaces. Ability to use ladders, as well as clean ground level areas. Ability to transport all supplies to and from work areas. Must be able to stoop, bend, push, pull, lift, and carry up to 25 pounds. Must be able to maneuver in hotel areas, walk up and down stairs, and reach above shoulder level. Must be able to work in areas containing second-hand smoke. Must be able to work with cleaning chemicals and be able to handle chemical fumes and airborne particles (on occasion). Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces. #J-18808-Ljbffr