Small Business Account Manager

Job Details Title: Small Business Account Manager Location: North Little Rock, AR 72114 Position type: Full Time Shift: Day Hours: Minimum 40 hours per week NOW HIRING for our next GeT Aboard Class! Kick off your career at ATG with a week designed to inspire, connect, and set you up for success. GeT Aboard is our signature onboarding experience - an energizing in-person summit at our North Little Rock corporate headquarters where you’ll meet the team, dive into our culture, and gain the tools to thrive. Attendance is required - but we think you’ll agree it feels more like a launch party than training. About Us ATG USA (Applied Technology Group) is the leading technology business partner focused on the Architectural, Engineering and Construction industry in North America. ATG strives to build relationships within the professional design community by providing a complete solution. ATG has unique service offerings implemented by technical support specialists with industry experience and knowledge. Job Summary We’re a high-growth Autodesk Reseller helping architects, builders, engineers, and construction professionals bring their biggest ideas to life. Our small business clients are nimble, ambitious, and building fast—and they need someone just as sharp in their corner. We’re looking for a Small Business Account Manager who can build relationships quickly, manage a high-volume book of business, and help small businesses make smart software decisions that scale with them. What You’ll Be Doing Own the Relationship: You’ll manage a portfolio of SB clients—supporting renewals, upgrades, add‑ons, and the occasional fire drill. Drive Retention & Expansion: Keep your clients happy, active, and growing. Hit (and beat) monthly quotas for renewals, cross‑sells, and upsells. Be the Product Expert: Guide clients through Autodesk product offerings and all of ATG’s hardware, software, and service offerings. Move Fast, Stay Organized: Manage high‑volume conversations, track opportunities in the CRM, and never let a follow‑up slip. Spot the Signal: Identify high‑potential accounts and turn small wins into long‑term loyalty. Stay Ahead of the Game: Keep up with Autodesk licensing changes, promos, renewals, and program shifts—because your clients will count on you to know. What You Bring to the Table 2–4 years of B2B account management, inside sales, or renewals experience (preferably in software, SaaS, or tech). You’re organized, efficient, and thrive in a high‑volume, fast‑paced sales environment. Stellar communication skills—you know how to keep it clear, concise, and value‑driven. Bachelor’s degree. CRM experience. You love small business clients: their hustle, their skepticism, and their loyalty when you deliver. Bonus points if you’ve worked in the AEC space. Why You’ll Love This Role Autonomy + Impact: You own your accounts and your results—period. Fast Wins, Big Growth: Help clients scale from 2 seats to 20+—and grow with them. Team Culture That Wins: We move fast, support each other, and celebrate every milestone. Commission That Counts: Base salary + performance‑based commissions. Career Track: Whether you’re aiming for senior AM, team lead, or a pivot into enterprise—you’re in the right place. Clients That Build the World: Architects, engineers, construction professionals—people doing real work that makes a difference. Benefits That Work for You At ATG USA, we invest in your well‑being, growth, and life outside of work. Here’s what you can expect: Health & Wellness Multiple medical plan options plus dental and vision coverage On‑demand support and mental health/wellness resources via Bennie—your personal benefits concierge Financial Well‑Being Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) with up to 4% company match after 90 days Voluntary life, AD&D, supplemental health coverage, and disability protection Extra Perks That Matter 3 weeks of PTO, paid holidays, and your birthday off 2 paid volunteer days each year to support causes you care about Professional development reimbursement + access to GreaterU, ATG’s platform for learning and growth Four weeks of paid sabbatical after six years—on top of your regular PTO—to refresh and recharge! Discounts on lifestyle perks like pet insurance, financial coaching, and more via the Bennie Marketplace Equal Opportunity Employer ATG is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including gender identity and sexual orientation), national origin, age, disability, genetic information, or any other protected status under applicable laws. We’re committed to an inclusive workplace where all backgrounds and perspectives are valued, and we strive to build a team that reflects the diverse world we serve. Physical Requirements This full‑time role requires a minimum of 40 hours per week, with additional hours as needed to meet deadlines. Candidates must be able to sit or stand for extended periods, travel between office locations (including those with stairs), and lift up to 30 pounds. Strong verbal and written English communication skills, along with adequate visual and auditory abilities (with or without aids), are essential. The physical demands described are representative of those needed to perform the job’s essential functions, with or without reasonable accommodation. Work Authorization Applicants must be authorized to work in the U.S. without company sponsorship. Accommodations If you need accommodation during the application or interview process—or on the job—please contact Human Resources. Who Is A Good Fit? You’ve got the hustle to manage 500+ accounts, the curiosity to learn complex products, and the confidence to close without being pushy. You’re equal parts relationship builder and revenue‑driver. You treat small clients like VIPs—because they are! #J-18808-Ljbffr Applied Technology Group