Seattle Program Coordinator

Organizational Profile

Juma Ventures strives to break the cycle of poverty by paving the way to work, education and financial capability for youth across America. Founded in 1993 with a single Ben & Jerry’s Shop in San Francisco, Juma’s initial business, a social enterprise, was designed to give homeless youth the training and job experience they needed to transition from living on the streets to enjoying a stable adulthood. Since then, Juma has become a nationally recognized youth development organization focused on employment, financial capability, and career supportive services. Our vision is that all young people have the opportunity to succeed, advance and thrive in the career of their choice, competing in a job market that is inclusive, equitable, and diverse.

Today, Juma operates over 20 concession businesses and employs more than 500 youth every year at major sports and entertainment venues across the West Coast (Sacramento, San Francisco, San Jose, and Seattle). Since 1993, Juma has employed more than 10,000 low-income youth who have earned $15.5 million in wages, saved $6.4 million for higher education, and generated more than $44 million in enterprise revenue to continue advancing Juma’s mission.

Juma’s strong leadership, dedicated staff, effective service model and committed funding partners have led to numerous awards including the National Youth Employment Coalition’s PEPNet Award for effective Practices and the National Organization of the Year award from the Social Enterprise Alliance. In 2017, Juma earned the Gold Award at the Seattle Business Magazine’s Community Impact Awards for Youth Development Non-Profit of the Year. Juma Seattle and Juma Sacramento have both been selected as recipients of the prestigious Bank of America Neighborhood Builders Award. In 2018, as a member of the Obama Foundation’s inaugural grant cohort, Juma led the first iteration of the My Brother’s Keeper (MBK) Initiative, influencing local services for boys and young men of color and contributing nationwide. In January 2023, Juma presented at the Annual Mentoring Summit in Washington D.C. In December 2023, Juma received the Catalyzing Engagement Nonprofit Award. In recent years, 100% of youth participants indicated they would “recommend Juma to a friend” and our most recent staff satisfaction rate was 90%.

Juma is looking for great people who share our passion for working with youth and for using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on youth, empowerment, dedication, and respect. Our four core values are Youth First, Stronger Together, Respect & Appreciation, and Integrity & Transparency. Juma commits to modeling diversity and inclusion for our youth, their communities, our employees and the institutions with whom we collaborate, maintaining an inclusive environment with equitable treatment and compassion, and actively creating meaningful change.

Position Description

Juma Seattle employs approximately 100 youth in its social enterprise operations across several local stadiums like, T-Mobile Park, Lumen Field, UW Stadium, and other employer partner venues.

The YouthConnect Program Coordinator will work alongside the Site Lead and Enterprise Manager to steward the YouthConnect program, connecting low-income young adults to education and career pathways, and building their financial capability. The YouthConnect Program Coordinator will be responsible for successful program implementation in three phases:

1. Recruitment: Recruiting youth by coordinating with nonprofit partner agencies,
2. Program Participation: Providing youth with critical on-the-job and program support to overcome barriers to successful employment, and
3. Transition / Placement: Building and maintaining strong partnerships with local employers and education providers

The Program Coordinator provides all local Juma youth with support as both a mentor and as a leader of Juma’s programming via the following methods: virtual 1:1 and in-person (when possible) employment/education connection support.

Duties and Responsibilities

Recruitment & Partnership Development

• Manages, develops and grows key relationships with community based organizations (CBO) for enhanced recruitment
• Leads the Seattle site’s young adult participant recruitment cycle with support of the Site Lead and the Enterprise Manager
• Establishes and maintains positive relationships with partner organizations/case managers to track and advocate for youth clients

Training & Development of Youth

• Leads and facilitates in alignment with national YouthConnect program standards, workshops (virtual and in-person) on topics concerning on the job training, career development, employment and education.
• Meets regularly with the site team and HQ to review and complete Exit and Change of Status Data, collaborating to engage in continuous program improvement, ensuring youth outcomes are achieved while operating efficiently.
• Partners with local banking agencies to deliver financial capabilities curriculum as well as lead Juma’s own Financial Capabilities curriculum.

Job Placement and Retention

• Oversees individual goal planning and develops action steps towards goal completion as related to job success, and future employment & education opportunities for Juma participants.
  • Conducts individual meetings with Juma participants to create, refine and track individual goals
  • Researches and connects participants with employment & education opportunities based on the Seattle landscape and the individual goals of Juma clients.

Program Evaluation & Quality Improvement

• Collaborates with the Director of Data & Evaluation to engage in continuous program improvement, ensuring youth outcomes are achieved while operating efficiently.

Required Experience

• Minimum 2 years of experience working in youth development
• Bachelor’s degree in a related area or its equivalent
• Must be available to work evenings and weekends as needed
• Proficient in Google Workspace and/or Microsoft Office, Internet, etc.
• Demonstrated knowledge and respect for youth leadership and youth culture
• Experience working with employers to place jobseekers is a bonus
• High professional and ethical standards for handling confidential information
• Excellent written and verbal communications skills
• Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines
• Team player with exceptional interpersonal skills
• Motivated self-starter able to take initiative in situations
• High level of attention to detail, accuracy and organization. Ability to complete multiple tasks simultaneously and prioritize to meet deadlines
• Builds rapport and cooperation with persons inside and outside of Juma through interpersonal understanding. Maintains a network of contacts that can provide information and assistance
• Able to identify and anticipate a problem, analyze the situation and various perspectives, offer and/or seek assistance in order to identify solutions and, when appropriate, decide on and implement a course of action
• Ability to adjust style and approach according to environment and audience
• LGBTQ, bicultural, and/or minority applicants as well as applicants experienced within foster care systems are especially encouraged to apply
• All prospective staff will be fingerprinted and must pass a criminal background check
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records (where applicable)

Job Details

Seattle Site Director

Seattle, WA

$60K

Full-time, Non-exempt

40 hours

Bachelor’s Degree required

Minimum 2 years of experience in youth development

Employee benefits include medical, dental, vision and life insurance, 403B plan, and a significant paid time-off package

Please submit the following to Show email.

1. A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
2. Current resume
3. Salary requirements

Due to the volume of responses, only candidates selected for an interview will be contacted.