Product Manager, ASU Online

Product Manager, ASU Online

Are you a strategic, curious, and technology-minded product thinker with strong communication and collaboration skills? Are you comfortable navigating ambiguity; balancing long-term vision with execution; and using data, research, emerging technologies, and industry trends to inform product strategy? Equally important, are you energized by solving complex problems and exploring how AI and automation can create more personalized, scalable, and effective student experiences? Then apply today for this Product Manager, ASU Online opportunity!

ASU EdPlus is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

We are seeking an innovative and nimble Product Manager, ASU Online, to join our Product & UX Technology team. Every day you will make a difference in the lives of others by focusing on creating and evolving digital experiences that support key moments in the prospective student journey. You will lead product efforts to help students explore academic pathways, evaluate degree options, better understand the financial aspects of enrollment, and navigate key moments in the prospective student journey.

You will drive strategy and execution across a focused portfolio of digital experiences, including AI-powered guidance tools, program exploration, financial planning tools, and other enrollment-focused products designed to reduce friction in the decision-making process and help prospective students move more confidently from exploration to enrollment. You will work closely with cross-functional teams, including designers, content strategists, engineers, researchers, data analysts, and enrollment stakeholders, to identify opportunities, prioritize initiatives, and deliver innovative, student-centered solutions that support enrollment growth.

We're looking for a collaborative, curious, and resourceful leader who thrives in fast-paced environments and values inclusivity, learning, and teamwork. The ideal candidate is creative and entrepreneurial, balances speed with quality, communicates with positivity, embraces ambiguity, and uses data-driven thinking to guide decisions and drive meaningful results.

NOTE: This is an in-person, hybrid position. You must be able to reliably commute to Scottsdale, AZ.

Essential Duties

• Define, communicate, and manage product vision, strategy, and roadmaps for a focused portfolio of digital experiences supporting prospective students through key enrollment decision moments.
• Translate strategy into actionable requirements, including user stories, acceptance criteria, user journeys, and prioritization decisions.
• Monitor, analyze, and report on product KPIs to identify opportunities for optimization, engagement, and progression toward request for information, application, and enrollment.
• Partner with stakeholders to identify student pain points, analyze issues, and design scalable long-term solutions.
• Evaluate and incorporate emerging technologies, including AI and automation, to improve digital experiences and operational efficiency.
• Conduct competitive analysis, market research, and trend monitoring to surface opportunities for innovation and differentiation.
• Collaborate closely with design, engineering, content, research, analytics, marketing, and enrollment teams to deliver cohesive, student-centered experiences.
• Facilitate workshops, discovery sessions, sprint planning, and other product development activities from concept through launch.
• Create strategy documents, presentations, and executive updates that clearly communicate product direction, priorities, and outcomes.
• Contribute to a culture of experimentation, continuous learning, and innovation; constructively challenge existing thinking to improve the student experience.
• Assume or coordinate other duties or projects as assigned or directed.

NOTE: This is an in-person, hybrid position. You must be able to reliably commute to Scottsdale, AZ.

Desired Qualifications

• Evidence of a bachelor's degree or higher in a related field.
• Experience collaborating with and leading agile cross-functional product teams and stakeholders to discover and deliver well-designed product solutions for customers.
• Demonstrated knowledge of principles, practices, and methods of product management.
• Evidence of knowledge of UX design, information architecture, user interface design, and user research.
• Demonstrated track record of owning products or features from problem identification through solution delivery, including defining success metrics and demonstrating measurable outcomes.
• Demonstrated knowledge of web technologies, digital analytics, experimentation and optimization tools, AI-enabled technologies, and collaboration platforms used to support digital product development and delivery.
• Demonstrated ability to organize and coordinate multiple initiatives simultaneously.
• Experience in presentation and facilitation.
• Demonstrated effective verbal and written communication.
• Demonstrated ability to manage the software development life cycle from requirements to delivery, including new product versions and enhancements.
• Demonstrated ability to work well with a team.
• Demonstrated ability to collaborate and make decisions in a fast-paced environment.
• Demonstrated skill in analyzing complex problems and utilizing critical thinking to solve issues and make decisions.
• Demonstrated skill in identifying, prioritizing, and scoping customer and organization needs.

Salary & Benefits

$80,000 – $90,000 per year; DOE

ASU offers a total compensation package that includes valuable employee benefits. See the ASU Benefits website to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (eligible ASU Employee, their dependents and spouse)
• Discounts

Working Environment:

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

ASU EdPlus supports flexible work options, ranging from alternate to hybrid work schedules, subject to approvals per ASU policy. (This is an in-person, hybrid position.)

Applicant must be eligible to work in the United States. ASU EdPlus will not be a sponsor for this position.

Department Statement:

As a central enterprise unit for ASU, ASU EdPlus supports the university charter by focusing on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education.ASU EdPlus defines itself through a culture of curiosity, risk-taking, and refusing to accept the status quo. Our employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of innovation, driving outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

ASU EdPlus

Driving Requirement:

Driving is not required for this position.

Location:

Off-Campus: Scottsdale

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year