Senior Patient Access Specialist

Overview Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, supporting hospitals and physician groups across the country. Position Summary The Senior Patient Access Specialist performs admitting duties for all patients receiving services at Ensemble Health Partners. Additional responsibilities include training, scheduling, senior-level support, and ensuring regulatory compliance while delivering excellent customer service. Key Responsibilities Assign accurate MRNs, complete medical necessity and compliance checks, provide patient instructions, collect insurance information, and process physician orders using an overlay tool. Maintain quality auditing and reporting systems to ensure account accuracy across departments and facilities. Develop training materials and programs for new hires and continuing education for associates. Create and manage staff schedules within the patient access department. Provide on‑call support, including after‑hours assistance and coverage for staffing issues. Collect point‑of‑service payments, conduct audits, and ensure all forms are completed accurately and timely to meet audit standards. Explain consent for treatment forms, obtain signatures, and distribute patient education documents. Verify insurance eligibility, select applicable insurance plan codes, and enter benefit data to support POS collections. Screen medical necessity using ABN software and distribute required documentation. Compensation & Benefits Salary range: $18.65–$19.90 per hour based on experience. Benefits include bonus incentives, paid certifications, tuition reimbursement, comprehensive health benefits, and career advancement opportunities. Qualifications 1 to 3 years of experience in patient access or related healthcare functions. Associate degree or equivalent experience. Understanding of revenue cycle processes, insurance authorization, and benefits verification. Knowledge of medical terminology, CPT, or procedure codes. Openness to innovation, including AI, to improve processes and patient experience. EEO Statement Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military or veteran status, genetic information, or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact View email address on click.appcast.io. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job‑related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; and time in position. #J-18808-Ljbffr