Academic Records Coordinator

Posting Details

Position Information


Working Title
Academic Records Coordinator 00280


Role Title
Education Support Specialist II


Position Number
00280


FLSA
Exempt


Appointment Type
Full Time


Type of Posting
General Public


Is Sensitive Position?
No


If Sensitive Position, please paste statement

Designated Personnel
Yes


Responsible Employee


This position is designated as a "responsible employee" who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

If Designated Personnel, please paste statement


This position is a "designated position" meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Statement of Economic Interest
No


If Statement of Economic Interest, please paste statement

Is this a restricted position subject to availability of funding?
No


If Restricted Position, please paste statement

Departmental Objective


To support the "Students First" philosophy by providing exemplary service and support to facilitate the registration and matriculation of students and to promote the success of CNU students in achieving their goal of obtaining a college education.

Purpose of the Position


This position coordinates related activities associated with student degree, advising, and learner records; maintenance and verification of academic records; and data integrity of academic records. It interprets and communicates complex university policies and federal laws, such as the Family Educational Rights and Privacy Act. This position uses independent decision-making and problem solving within complex guidelines. It assists with activities associated with maintenance and retention of academic records in compliance with the Library of Virginia.

Knowledge, Skills, and Abilities Related to Position

• Knowledge of higher education and university policies and procedures
• Knowledge of higher education programs
• Ability to interpret, communicate, and apply regulations and legal statutes
• Ability to interpret and communicate complex policies, procedures, rules, and regulations
• Strong oral and written interpersonal communication skills
• Excellent organizational and time management skills
• Ability to function well in a high volume environment
• Ability to work independently with detailed information
• Ability and willingness to accept responsibility and work cooperatively with a diverse population
• Ability to exercise good judgment and decision making
• Knowledge of spreadsheet and database software
• Demonstrated teamwork/team building skills

Education, Experience, Licensure, Certification Required

Education:

• High school graduate or equivalent education/experience that equates to a high school diploma

Experience :

• Experience working with confidential or classified information
• Experience working with detailed records and/or data (with a high degree of accuracy)

Additional Consideration(s)

Education:

• Bachelor's degree or higher

Experience:

• Experience in an institution of higher education
• Experience working with confidential academic records
• Experience with SQL* and CMS
• Experience with Banner or other Student Information System databases
• Experience with Microsoft Office Suite
• Supervisory Experience

Salary Information
Starting at $41,121, Commensurate with Education and Experience


CNU Information


This position includes Commonwealth of Virginia and Christopher Newport University employee benefits. CNU offers a comprehensive benefits package to include retirement plans, medical, dental, vision, and a variety of other options. Available leave includes vacation, sick time, personal time, and volunteer/service leave. State employees are eligible for discounted travel, banking, legal and retail services, among others. To view more information about our benefits, please visit .

Role Code
29143


Conditions of Employment

• This is a classified position. New and returning classified employees are required to complete a 12-month probationary period.
• Selected candidate must attend a 2-day New Employee Orientation Program.

Is this position telework eligible?
Yes


Telework Eligibility Disclaimer


This position is eligible for periodic telework as determined by the department. Eligibility is not guaranteed, and is subject to supervisor approval. Eligibility will depend on the likelihood of the employee's success in a telework arrangement and the supervisor's ability to manage telework. Departments and/or Human Resources may modify or revoke eligibility at any time. Employees will be required to sign a Telework Agreement.

Physical/Cognitive Requirements


Light Lifting (less than 20 lbs.)
Essential


Moderate Lifting (20-50 lbs.)
Marginal


Heavy Lifting (more than 50 lbs.)
Non-Applicable


Pushing/Pulling
Non-Applicable


Standing
Essential


Sitting
Essential


Bending
Essential


Walking
Essential


Climbing
Non-Applicable


Reaching
Essential


Repetitive Motion
Essential


List other physical requirements

Emotional Demands


Fast Pace
Essential


Average Pace
Essential


Multiple Priorities
Essential


Intense Customer Interaction
Essential


Multiple Stimuli
Essential


Frequency Changes
Essential

Mental/Sensory Demands


Memory
Essential


Reasoning
Essential


Hearing
Essential


Reading
Essential


Analyzing
Essential


Logic
Essential


Verbal Communication
Essential


Written Communication
Essential


List other mental/sensory requirements

Posting Detail Information


Posting Number
PS1220P


Number of Vacancies
1


Posting Date
06/09/2026


Closing Date
06/23/2026


Open Until Filled
No


Special Instructions to Applicants


CNU will only accept online applications through the jobs.cnu.edu website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address: CNU North - 321 Hiden Boulevard, Suite 101, Newport News, VA 23606. Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address: 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4:30pm).

In order to be considered for this position, your application must provide evidence of experience and/or education supporting the requirements outlined in the posting. We encourage you to be clear and specific when describing your experience. *Responses to supplemental questions alone are not considered evidence of experience and/or education.

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EEO/Diversity Statement(s)


Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.

Notice of Non-Discrimination & Title IX Policy Statement

Reasonable Accommodation Request


Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling View phone number on click.appcast.io.

Alternative Hiring Process


In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process.

To be considered for this opportunity, applicants will need to upload an approved AHP Letter received from the Department for Aging & Rehabilitative Services (DARS) or from the Department for the Blind & Vision Impaired (DBVI) to their applications.
Note: Certificates of Disability provided by DARS or DBVI dated April 1, 2022, through February 29, 2024, will still be accepted as applicable for the AHP. The name change to AHP Letter became effective March 1, 2024.

Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their AHP Letter.

Requesting an AHP Letter can be found at AHP Letter or by calling DARS at View phone number on click.appcast.io.

Background Check


Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.