Product Manager

Job Details: Level: Experienced, Job Location: Baltimore, MD 21244, Education Level: 4 Year Degree, Salary Range: $135,000.00 - $165,000.00 Salary/year, Index Analytics, LLC delivers mission-critical health, data, technology and consulting solutions for the federal government. We foster a collaborative, employee-focused culture that supports professional growth, continuous learning, flexibility and meaningful work that improves public outcomes. POSITION OVERVIEW Index Analytics is seeking a Product Manager to lead end-to-end delivery of enterprise software and integration initiatives. This role owns product direction and delivery, translating business needs into secure, reliable capabilities and coordinating work across users, stakeholders, architects, Salesforce, MuleSoft, legacy systems and engineering teams. RESPONSIBILITIES Define product vision, roadmap, release strategy, measurable outcomes and success metrics. Lead discovery, requirements development, prioritization, delivery, user acceptance testing, release readiness, adoption and post-release evaluation. Translate complex business needs into actionable user stories, acceptance criteria, functional specifications and decision records. Maintain a healthy backlog and facilitate effective planning, refinement, reviews and stakeholder decision-making. Manage dependencies, delivery risks, technical blockers and cross-system impacts across SaaS, integration and legacy environments. Coordinate testing and deployment activities across multiple environments and teams. Serve as the primary communication bridge among leadership, business stakeholders, users, architects and engineering teams. Use product metrics, user feedback and operational data to evaluate value and guide priorities. QUALIFICATIONS MINIMUM QUALIFICATIONS Bachelor's degree in computer science, information systems, or a related technical or business discipline. At least seven (7) years of relevant experience, including five (5) years in product management or technical project management within software delivery. Demonstrated experience defining roadmaps, managing backlogs, developing user stories and coordinating complex releases. Working knowledge of APIs, batch processing, SaaS integration, data movement and legacy-system modernization. Proficiency with Jira, Confluence, or comparable product and documentation tools. Strong stakeholder management, facilitation, communication and decision-making skills. PREFERRED QUALIFICATIONS Salesforce platform knowledge and MuleSoft experience. CSPO, PSPO, Scrum, or comparable product certification. Experience coordinating federal digital services, legacy-data extraction and multi-environment deployments. Experience with human-centered design and outcome-based product measurement. WORK AUTHORIZATION AND CLEARANCE REQUIREMENTS Applicants must be legally authorized to work in the United States. Where required by the assigned work, candidates must be able to obtain and maintain a federal client badge and successfully complete a Public Trust background investigation. LOCATION AND WORK ENVIRONMENT This position is remote-first and open to candidates residing in the United States. Occasional travel and on-site presence may be required to support client meetings, project activities, training, or other organizational needs. Standard business hours are aligned with Eastern Time; however, availability outside normal business hours may occasionally be required for releases, incidents, deadlines, surge support, or other business‑critical situations. COMPENSATION The salary range provided represents the anticipated compensation for this role and applies across all geographic locations. Final compensation will be determined based on factors including skills, qualifications, relevant experience, internal equity and market conditions. In addition to a competitive base salary, Index Analytics offers a comprehensive benefits package that includes medical, dental and vision coverage, retirement savings options, discretionary bonus opportunities and reimbursement for professional development and continuing education. RECRUITMENT PROCESS AND CANDIDATE NOTICE We are committed to maintaining a secure, transparent and positive candidate experience. All recruiting-related communications will originate from either an official Index Analytics email address (@index-analytics.com) or our secure recruiting platform (@msg.paycomonline.com). If you have concerns about the legitimacy of a communication, please contact View email address on click.appcast.io. The organization reserves the right to prohibit the use of artificial intelligence (AI) tools during the interview process, including AI-generated responses, automated assistance, or real‑time answer generation. We value authentic interactions and seek to evaluate each candidate's individual experience, skills and communication abilities. Unauthorized use of AI tools during interviews may result in removal from consideration. EQUAL EMPLOYMENT OPPORTUNITY Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr Index Analytics