Pharmacy Technician - Medication History Specialist

Pharmacy Technician III

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under the direction of a staff pharmacist and/or pharmacy leadership team, the certified pharmacy technician iii performs advanced technical and operational duties to support safe, timely pharmacy services and medication distribution in compliance with departmental procedures and applicable state and federal regulations. The technician prepares, packages, labels, and distributes medications and supplies; supports inventory control and storage standards; documents work in pharmacy information systems; completes quality/safety checks (including storage audits) and escalates discrepancies; and handles controlled substances per policy. The role also monitors daily operations for process compliance and supports onboarding and technical training, including site-specific documentation and competency tracking.

Essential Functions

• Support safe and efficient pharmacy operations under the direction of a pharmacist or pharmacy leadership while following organizational policies and applicable laws and regulations.
• Prepare, fill, label, package, repackage, compound, and dispense medications and healthcare products for pharmacist verification, including sterile preparations when assigned and qualified.
• Manage medication inventory and distribution, including receiving, storage, replenishment, delivery, returns, recalls, handling expired products, and accountability for controlled or investigational medications.
• Operate pharmacy technology and equipment, including automated dispensing cabinets, robotics, software, information systems, and cleanroom or compounding equipment.
• Follow medication safety, cleanroom, environmental monitoring, documentation, quality assurance, competency, and regulatory compliance requirements applicable to the assigned practice area.
• Communicate with patients, caregivers, pharmacists, providers, nurses, insurers, and pharmacies to gather information, reconcile medications, resolve access barriers, and coordinate continuity of care.
• Conduct audits, transaction monitoring, reconciliation, data analysis, and discrepancy investigations, including controlled-substance diversion prevention activities when applicable.
• Support operational improvement by organizing workflow, preparing reports, identifying corrective actions, and assisting with staff training, onboarding, and competency assessments.
• Perform other technical, administrative, and pharmacy support duties as assigned.

Qualifications

Education
High school diploma or equivalent required

Licenses and Credentials
pharmacy technician license massachusetts required

board certified pharmacy technician from a nationally approved technician certification board (ptcb cpht or nha excpt) required

Experience
experience as a pharmacy technician, preferably in a healthcare or retail pharmacy setting 2-3 years required

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

275 Charles Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$23.93 - $33.37/Hourly

Grade

5At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our talent acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by section 503 of the rehabilitation act of 1973, the vietnam veteran's readjustment act of 1974, and title i of the americans with disabilities act of 1990, applicants who require accommodation in the job application process may contact human resources at View phone number on click.appcast.io.

Mass General Brigham