Remote Tier I Service Desk Technician | Veteran-Focused Support
GovCIO
- Remote job
GovCIO is seeking an Associate Service Desk Technician - Tier I to provide exceptional technical support to our nation’s Veterans. This fully remote role requires strong technical knowledge and a commitment to service excellence. Candidates should have experience with mobile devices and excellent communication skills. Responsibilities include troubleshooting issues, documenting support tickets in ServiceNow, and maintaining customer satisfaction. The ideal candidate has at least 1 year of technical support experience and a high school diploma (higher education preferred). #J-18808-Ljbffr GovCIO
- GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation’s Veterans. This fully remote role focuses on providing outstanding customer service while assisting users with mobile device setup, application...Remote jobVeteran
- GovCIO is seeking an Associate Service Desk Technician - Tier I to provide exceptional first-tier technical support to Veterans and VA providers. This fully remote role focuses on customer service, assisting users with technical issues across mobile and computer platforms...Remote jobVeteran
- GovCIO is looking for an Associate Service Desk Technician - Tier I to provide exceptional technical support to Veterans. You will assist users with mobile device setup, troubleshoot... ...across various platforms. This fully remote position requires a commitment to service...Remote jobVeteran
- GovCIO is seeking an Associate Service Desk Technician - Tier I to provide exceptional technical support to Veterans across the US. This fully remote position involves guiding users through mobile device setup and troubleshooting. The ideal candidate will possess strong...Remote jobVeteran
- GovCIO is looking for an Associate Service Desk Technician - Tier I to provide exceptional support for Veterans through various channels including phone and chat. This remote position requires strong technical skills and a commitment to service excellence, empathizing with...Remote jobVeteran
$45k - $47.5k
RemoteFetch is searching for an Associate Service Desk Technician - Tier I. This role provides essential technical support to Veterans, focusing on customer service and troubleshooting... ...devices and software issues. This fully remote position requires a commitment to...Remote jobVeteran$45k - $47.5k
...Suitability/Public Trust Fully remote Information Technology Overview GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation’s Veterans. This role focuses on delivering outstanding customer...Remote jobVeteranFull timeWork at officeLocal areaFlexible hoursShift work- ...incidents and service requests through... ...to the Service Desk. Interface directly with supported end-users to provide... ...end users and technicians. Troubleshoot,... ...applications, remote access tools (e... ...AAC Inc. is a veteran owned company... ...infrastructure, with the focus on Cloud, Cyber...Remote workVeteranWork at office
$27 per hour
...installation, and support of car wash technology... ...: The main focus of the position is... ...Systems’ products and services. Trouble shooting... ...via telephone, remote desktop tools and... ...advance quickly to Tier 2 doing site installs... ...origin, protected veteran status, disability...Remote workVeteranHourly payTemporary workWork experience placementShift workNight shiftWeekend work- ...looking for a driven and client-focused Tier 2 Service Technician to join our Operations... ...point for client support issues while helping maintain... ...firewalls, access points, and remote access solutions Assist with... ..., national origin, veteran or disability status. #J-1...Remote workVeteran
- ...HIGH LEVEL The IT Help Desk Support Technician Tier 1 role entails... ...composure and be customer-focused while troubleshooting... ...passionate about customer service. We have a great Team... ...success. #LI-PD1 #LI-REMOTE OUR EQUAL OPPORTUNITY... ...as a protected veteran or any other characteristic...Remote workVeteranLocal areaMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shift
- ...Help Desk Specialist II (Tier 2 - Advanced Support) Zen Strategics, a Titan... ...) Technology Service Desk. This role... ...ServiceNow, performs remote installations... ..., customer-focused environment.... ...Desktop Support Technician certification.... ...Service-Disabled Veteran Owned Business....Remote workVeteranFor contractorsWork at officeNight shiftRotating shift
- ...is seeking Help Desk Specialist I to support the Customs and Border... ...(CBP) Technology Service Desk. This role... .... This role is focused on delivering customer... ...Serve as the Tier 1 customer... ...PIV card issues Remote access, VPN, and... ...Service-Disabled Veteran Owned Business. #J...Remote workVeteranFor contractorsWork at officeNight shiftRotating shift
- ...Tier II Application Support Specialist (Microsoft Dynamics 365) Our client is... ...technical skill levels Deliver remote training or walkthroughs as... ...with a customer focused approach ~ Comfortable working... ...status, genetics, protected veteran status, sexual orientation,...Remote workVeteranLong term contractContract workWork at officeLocal area
- GovCIO is looking for an Associate Service Desk Technician - Tier I to provide first-tier technical support, focusing on assisting Veterans. This fully remote position requires excellent customer service skills and a strong technical background in mobile devices and software...Remote jobVeteranFlexible hours
- GovCIO is seeking an Associate Service Desk Technician - Tier I to provide exceptional first-tier technical support to Veterans. This fully remote role focuses on delivering outstanding customer service while assisting users with mobile device setup, application support...Remote jobVeteran
- ...Intelligence & Operations Support (MIOS) could be... ...technological services to our customers... ...is seeking a Tier 1 Help Desk Analyst to help contribute... ...local and remote Technical Support... ...development plan focuses on helping our... ...Opportunity Employer/Veterans/Disabled Native...Remote workVeteranWork at officeLocal area
- ...-edge technology services designed to achieve... ...a highly skilled Tier 2 Support Technician to work on-site... ...outside the Service Desk. The Candidate... ..., Reset, Remote Wiping) Printer... ...Qualifications Maintain focus and awareness throughout... ..., protected veteran status, or any...Remote workVeteranContract workTemporary workFor contractorsWork at officeLocal areaRelocation
$19 - $22 per hour
...effortless so they can focus on their... ...Hybrid Managed Services Provider (MSP)... ...deliver and fully support secure cloud... ...the Role: The Tier 1 Support Analyst... ...bulk of help desk tickets for their... ..., CA 1 day remote Schedule: Monday... ...age, disability, veteran status or any...Remote workVeteranHourly payWork at officeMonday to Friday2 days per week- IT Field Support Analyst - Tier II page is loaded## IT Field Support... ...direction of IT Service Support Regional... ...end users* Provide desk side and remote technical assistance... ...discipline with an IT focus* Certifications: A+... ...gender identity, age, veteran status, disability,...Remote workVeteranWork experience placementWork at officeImmediate start
- ...StratasCorp, we are focused on putting... ...Response - Answer support tickets and log... ...workflows. Service Requests & Onboarding... ...issues to Tier II/III... ...IT support/help desk role (or equivalent... ...ITSM platform and remote support tools (... ...and protected veterans. #J-18808-Ljbffr...Remote workVeteranFull timeShift workNight shiftAfternoon shift
- ...Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering... ...with end users either remotely or at the customer’s location... ...issues. Responsible for supporting end users with software... ...military status, protected veteran status or employment. We support...Remote workVeteranWork at office
$35 - $40 per hour
...Service Desk Technician Location: Baltimore, MD (hybrid)... ...critical front-line IT support to client staff,... ...with a focus on PC hardware and... ...experience providing tier I & II IT support... ...Experience using remote desktop tools (Microsoft... ...national origin, veteran or disability...Remote workVeteranFor contractors- Role Title: Tier II Technical Support Specialist Department... ...- THURSDAY WITH REMOTE WORK ON FRIDAYS... ...product and/or service problems, actively... ..., solution‑focused language to resolve... ...OTHER FUNCTIONS Technician dispatch management... ...marital status, veteran or military...Remote workVeteranWork at officeLocal areaWorldwideFlexible hoursShift workNight shiftRotating shift
- ...SecuriGence is seeking a Tier 2 Help Desk Analyst to provide advanced technical support for classified and... ...federal security and service delivery requirements.... ...Provide both local and remote technical support across... ...Opportunity Employer/Veterans/Disabled. Native preference...Remote workVeteranWork at officeLocal area
$24.02 - $26.44 per hour
...currently seeking a Help Desk Tier III Technician to support a federal government customer... ..., and strong customer service skills. The position requires... ...systems) Utilize remote support tools (e.g., BeyondTrust... ...national origin, disability, or veteran status. #J-18808-Ljbffr...Remote workVeteranHourly payFull timeWork at officeLocal area- A service-disabled veteran-owned business is looking for a Business / Help Desk Analyst to provide operational and technical support remotely. This role focuses on delivering exceptional user support, and operational efficiency, and entails strong documentation and project...Remote jobVeteran
- ...seeking to hire a talented Tier II Service Desk Technician for an exciting, full-time,... ...week (Tuesdays/Thursdays). Remote work/work from home is available... ...service desk and technical support by resolving complex... ...their corporate strength and focus, while we show our ability...Remote workFull timeContract workTemporary workWork experience placementLocal areaWork from homeMonday to FridayShift work2 days per week3 days per week
$34.4k - $45k
...Help Desk Technician At Jack Henry, we're more... ...in financial services. We're redefining... ...Technician to provide Tier 1 technical support via phone, email... ...tests and remote access to their... ...flexibility. Our strategy focuses on delivering... ...military and veteran status, or any...Remote workVeteranWork at officeLocal areaShift work$42.6k - $77.4k
...Tier 2 Help Desk Specialist - Part-Time (Weekend Day Shift) Category: Service Desk / End User Services Main location: United States, Remote Position ID:J0526-1364... ...provide expert-level support to our clients, resolving... ..., military and veteran status, marital...Remote workVeteranFull timePart timeLocal areaShift workWeekend workDay shift
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