Customer Service Representative
AtWork Personnel
Job Description
Job Description
We are seeking an experienced and customer-focused Customer Service Representative to support our growing e-commerce, retail, and distribution operations. The successful candidate will be highly organized, detail-oriented, and comfortable working in a fast-paced environment while interacting with customers, vendors, and internal teams.
Key Responsibilities
- Process incoming customer orders across multiple platforms, including:
- EDI processing
- Customer portals
- Manual order entry from emailed orders
- Generate shipping labels for small parcel and LTL shipments
- Answer incoming calls from customers and vendors, providing professional and knowledgeable assistance.
- Respond to customer inquiries regarding orders, shipping, and product information.
- Maintain accurate order records and customer information.
Qualifications
- Previous experience in a Customer Service Representative role required.
- Experience supporting e-commerce, retail, or distribution operations preferred.
- Proficiency in Microsoft Excel and QuickBooks.
- Experience with EDI processing and customer portals is a plus.
If you have Customer Service Representative experience and are looking to join a growing manufacturing team, apply today!
\nCompany DescriptionIf you are looking for a job in the metro Atlanta area, look no further than AtWork. Our expert recruiters will see you through the hiring process, working tirelessly to find you the perfect job. We help place talented individuals in an array of fields, including administrative, light industrial, manufacturing, and warehouse. We work with candidates at all levels, from entry level to management. We will assist you in finding your next job quickly, ensuring weekly pay and a flexible schedule tailored to your needs.
Company Description
If you are looking for a job in the metro Atlanta area, look no further than AtWork. Our expert recruiters will see you through the hiring process, working tirelessly to find you the perfect job. We help place talented individuals in an array of fields, including administrative, light industrial, manufacturing, and warehouse. We work with candidates at all levels, from entry level to management. We will assist you in finding your next job quickly, ensuring weekly pay and a flexible schedule tailored to your needs.
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