Field Service Technician

Overview Hanley Energy is a globally recognized innovator in mission critical power and energy efficient technologies with United States headquarters based in Ashburn, Virginia with regional offices in Boardman, Oregon. We also have a global presence in Ireland, Australia, Germany, South Africa, and the Nordics. We specialize in the design, source, supply, install and commissioning of critical power and energy management solutions - from the power grid all the way to the factory process equipment and Data Center IT rack - coupled with comprehensive service and maintenance, security, consulting, and training. Our approach is to develop partnerships with clients, ensuring excellent delivery coupled with cost‑effective technological solutions. In this way, we help our clients to reduce energy costs, ensure 100% up‑time and optimize their operational competitiveness. We are looking for a Field Service Technician to join our team in Ashburn, Virginia . Role Requirements and Responsibilities A Field Service Technician is responsible for performance of preventative maintenance, maintaining, and repairing Critical Power Systems at customer sites, for Hanley equipment. This role involves performing preventative maintenance, rapid restoration of failed equipment, and effective communication with site teams, as well as providing emergency support during call outs and late shifts. The engineer must possess skills and/or familiarity in power electronics, electrical equipment maintenance, and troubleshooting. Strong organizational and interpersonal skills, along with the ability to effectively manage time, are essential. Prior experience in industrial or switchgear manufacturing, and a proactive team‑oriented approach are also key requirements for success in this role. Ability willingness to travel on a regular basis across IAD area. Service, maintenance, and repair of existing and newly installed Critical Power Systems - including ATS, PLCs, and shunt devices at all customer sites. Responsible for coordination and communication with the site team to complete the project tasks. Testing to ensure they are working correctly. Ability to read electrical schematics and diagrams. Perform maintenance and provide customer support. Diagnose problems and be involved in solution to resolve any issues. Maintain excellent communication with all departments. Responsible for completing all computerized documentation. Some scheduled weekend emergency call out service and late shift work involved. Join 24/7 rota system providing emergency cover for customers. Qualifications Critical Power Field Service Engineer role requires a familiarity of power systems. Experience working in either industrial or switchgear manufacturing industries. Experience with electrical equipment maintenance and troubleshooting. Experience/understanding of DC systems. Full clean driving license. Flexibility and high mobility required. Have a positive, pro‑active approach to working in a team environment along with excellent organizational and interpersonal skills. Ability to effectively manage time. Company Benefits Medical, Dental and Vision with Company Contributions 401(k) Plan with Company Match Company Paid Life Insurance, Short Term and Long‑Term Disability Paid Holidays Paid Time Off (PTO) This position is bonus eligible. Employee Assistance Program Hanely Energy is a V-3 Certified Employer EEO is our Policy and the Law! Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal and state posters Here. #J-18808-Ljbffr