Customer Service Representative
NationsBenefits
Customer Support Representative
NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India
Role:
As a customer support representative, you will be responsible for answering customer calls and assisting them with any help they may require. Issues vary, so extensive knowledge of our web, mobile platforms, and terminals will be necessary for troubleshooting.
Responsibilities:
- Exceptional communication skills
- Ability to troubleshoot mobile & web-app UI/UX issues with clients over the phone.
- Demonstrable patience when communicating with clients.
- Cross-teams communication.
- Learning various systems to obtain knowledge needed to support customer inquiries.
- Learn the fundamentals of each frontend portal.
- Learn and be proficient in our Benefits POS app and associated i9000s terminal.
Qualifications:
- High School diploma or equivalent
- Preferable knowledge for Atlassian Suite (Jira and Confluence)
- Proficient with Microsoft Office (Word, Excel, Power Point)
- Understand basic technical concepts such as POS, iOS, Android, FrontEnd, Backend, VPN.
- Quick learning capabilities
- 1-2 years of customer support experience
- Ability to work with onshore and offshore teams
- Hands-on experience using physical terminals such as Point of Sale, Pin pads, Cash drawers, Scanner/Scales, etc.
- Bilingual Preferred
- Organizational Skills
NationsBenefits is an equal opportunity employer.
NationsBenefitsVacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Fort Lauderdale, FL vacancy
$60k - $65k
...environment. Job Description Job Summary We are seeking a motivated Call Center Agent to assist customers, answer questions, provide product and service information, and support customer engagement initiatives. This role is ideal for individuals with strong communication...SuggestedBiz Voice Boost
Fort Lauderdale, FL22 hours ago$45.76k
...Inbound Sales RepresentativeAs an Inbound Sales Representative at A Place for Mom, you'll be the trusted first point of contact for families... ...initial consultation calls with familiesEducate families on customized senior care options, and work to find the senior living...SuggestedHourly payWork at officeRemote workWork from homeHome officeShift workWeekend workAfternoon shiftA Place for Mom
Fort Lauderdale, FL2 days ago$150k - $200k
...and looking for enthusiastic Inbound Sales Representatives to join our growing sales team. We are a leader in dental implant services, known for our exceptional patient care... ...scheduling goals and productivity benchmarks. Customer-Centric Approach: Prioritize the patient’s...SuggestedTemporary workFor contractorsWork at officeRemote workMonday to FridayFlexible hoursNight shiftDay shiftNuvia Dental Implant Center
Fort Lauderdale, FL4 days ago- ...Responsibilities• Maintain regular and professional interaction with existing customers, new prospects, and recently cancelled/dropped customers• Contact customers who have dropped/cancelled services with us to win-back by enrolling into a new product term• Contact...SuggestedHourly payWork at officeRemote workFlexible hoursAfternoon shift
Spark Energy
Fort Lauderdale, FL1 day ago $25 - $31 per hour
...Customer Service Representative A locally owned, nationally recognized leader in printing, signage, and marketing solutions. We partner with businesses of all sizes to deliver high-quality products, creative solutions, and exceptional customer service that help our...SuggestedHourly payWork at office- ...Fastsigns Customer Service Representative Fastsigns is a visual communications company using innovative thinking and state-of-the-art technology to create and design graphic solutions for businesses large and small. With over 550 locations worldwide, Fastsigns is the...Work at officeWorldwide
$30 - $60 per hour
...Description Job Description Outbound Sales Representative Coastal Debt Resolve Fort... ...owners in need of our debt settlement services. You will introduce them to our programs... ...settlement industry. Experience with Customer Relationship Management (CRM) software,...Full timeMonday to FridayShift workCoastal Debt Resolve
Fort Lauderdale, FL10 days ago$17.5 per hour
...delivering fun, high-energy experiences that create lasting memories for kids and their families. We’re looking for a Customer Service Representative to join our growing sales team. This is a full-time, in-office role focused on building relationships with families,...Hourly payFull timeWork at officeCommunity Sports Partners
Oakland Park, FL19 days ago$16.61 per hour
...opportunities to work with the Federal Government as an Outreach Analyst/Call Center Rep. We are seeking dedicated and motivated Customer Service Representatives to provide world-class support to the public. **PLEASE NOTE** To be considered for these positions, All candidates...Remote jobHourly payCasual workImmediate startShift work- ...Riano Agency, a welcoming and supportive environment where customer service takes center stage. Located in the vibrant community of Weston, Florida, we are seeking a dedicated Customer Service Representative to join our dynamic team. This is an on-site role that offers...Work at officeAfternoon shift
GreatFlorida Insurance of Southwest Ranches
Fort Lauderdale, FLa month ago - ...detail-oriented insurance professional who thrives on keeping complex accounts running smoothly? We're looking for a Customer Service Representative to be a trusted point of contact for our commercial trucking clients and a reliable partner to our internal teams. In...Work at office
Prestige International Insurance Gr Inc
Fort Lauderdale, FLa month ago $45k - $48k
...Job Description Job Description Customer Service Representative Location: Fort Lauderdale, FL (On-Site) Job Type: Full-Time Salary + commission ($45K-$48K) annually plus up to 5% / month Summary A well-established tooling supplier is seeking a Customer...Full timeWork at officeAccurate Personnel LLC
Fort Lauderdale, FL29 days ago- ...This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport... ...checking-in our cars at return, while providing excellent customer service. Perks You'll Get: Bi-weekly hourly wage (New York and...Hourly payFull timePart timeImmediate startRemote workAll shiftsFlexible hoursShift work
- ...Customer Service Representative We are seeking an experienced Customer Service Representative candidate to work for our client located in Fort Lauderdale, Florida. Experience working with a government agency is helpful but not required. Assists customers in resolving...Work at office
- ...Customer Service Representative Investigates and processes customer and patient complaints inquiries and special requests. Processes and validates adjustments payments and handles revenue recovery activities. Coordinates telephone contact with customers and patients...
- ...Customer Service Representative Skyservice is a North American leader in business aviation. Built on the key principles of safety and service excellence, we provide a full service experience from Aircraft Management, Aircraft Charter, Maintenance and Aircraft sales...Shift work
- ...Customer Service Representative II (CSR) Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies...Full timeTemporary workWork at officeLocal areaFlexible hours
- ...Join OBE As a Customer Service Representative From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that...
$19 per hour
...Customer Service French English Our client, the automotive industry, is seeking a Customer Service to join their team. As a Customer Service, you will be part of the Customer Support Department supporting luxury automotive clients and their customers. The ideal candidate...Permanent employmentTemporary workShift work$30k - $45k
...Customer Service Representative Location: Davie, FL, 33330 Salary: $30000.0 - $45000.0/year Experience: 1 Year(s) Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service...For contractorsWork at office- ...Customer Service Representative Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality,...Weekly payLocal area
$15 - $20 per hour
...Customer Service Representative SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive...Hourly payTemporary workFlexible hoursShift workNight shiftAfternoon shift$16.5 per hour
...working outdoors, and helping people have a great experience—no matter where they’re headed? If you’re adaptable, service-minded, and take pride in helping customers at different moments of their day, join the Avis Budget Group team at our airport locations. This is a...Hourly payFull timePart timeImmediate startRemote workAll shiftsFlexible hoursShift workAvis Budget Group
Fort Lauderdale, FL-82$23.47 - $38.62 per hour
...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position...Hourly payPostal Job resource
Fort Lauderdale, FL12 days ago$23.47 - $38.62 per hour
...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success... ...: Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative...Hourly payPostal service center
Fort Lauderdale, FL12 days ago$23.47 - $38.62 per hour
...Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size, shape, and route for accurate...Hourly payPostal service
Fort Lauderdale, FL12 days ago- ...Sales & Customer Service Representative America's Got Soccer is one of the fastest-growing youth soccer programs in the country. We're passionate about delivering fun, high-energy experiences that create lasting memories for kids and their families. We're looking...Full timeWork at office
- ...Customer Service Representative Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed. We are hiring...Hourly payFull timeLocal areaImmediate startRelocation package
- ...Account Coordinator plays a critical role in delivering exceptional service and support to PuroClean's network of franchise owners,... ...can grow both professionally and spiritually through serving our customers, communities, and each other.Culture is very important to us. We...Work at officeRemote work
PuroClean
Fort Lauderdale, FL4 days ago - ...Job Description Job Description Position Summary: Prestige Trucking Insurance is seeking a Strategic Lead Customer Service Representative (CSR) / Assistant Customer Service Manager to help lead its insurance servicing function. The Lead Customer Service Representative...Remote work
Prestige International Insurance Gr Inc
Fort Lauderdale, FLa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- hospital customer service representative Fort Lauderdale, FL
- customer service representative data entry Fort Lauderdale, FL
- client service specialist Fort Lauderdale, FL
- client retention specialist Fort Lauderdale, FL
- customer success specialist Fort Lauderdale, FL
- card services representative Fort Lauderdale, FL
- service agent Fort Lauderdale, FL
- e-commerce customer service representative Fort Lauderdale, FL
- customer advisor Fort Lauderdale, FL
- employee relations assistant Fort Lauderdale, FL