1000000878.SOFTWARE ENGINEER I.INFO TECH - OPERATIONS

Contributes to the design, development, testing, and support of software solutions within an Agile development environment. Works closely with senior engineers and product teams to build high-quality features, troubleshoot issues, and learn best practices in secure, maintainable, and accessible code delivery. Plays a key role in supporting digital transformation efforts and modernizing services for County operations and residents.

ResponsibilitiesImplements well-defined features, user stories, and bug fixes under the guidance of senior engineers. Participates in Agile ceremonies such as sprint planning, stand-ups, demos, and retrospectives. Supports development and maintenance of user interfaces, APIs, and backend logic. Writes clean, well-structured, and documented code following County standards. Performs unit and integration testing to validate functionality and reduce defects. Collaborates with QA, UX, and operations teams to ensure end-to-end delivery. Supports version control, build, and deployment processes using CI/CD pipelines. Assists in resolving technical issues and documenting solutions. Participates in sprint planning and backlogs refinement to understand scope and task breakdown. Contributes to estimation and effort sizing for tasks and features. Reviews technical specifications and design documentation to support implementation. Asks clarifying questions to ensure alignment on user requirements and acceptance criteria. Learns to identify edge cases, dependencies, and performance implications. Supports the creation of technical documentation and system flow diagrams. Collaborates with senior developers during design reviews and pair programming sessions. Proposes ideas for improving usability, performance, or code maintainability. Adheres to County development standards, accessibility guidelines, and security policies. Conducts peer code reviews and accept feedback to improve software quality. Follows test-driven development practices where applicable. Participates in retrospectives and contribute ideas to improve team processes. Tracks and resolve assigned defects or enhancement requests in ticketing systems. Documents changes and ensure traceability across development artifacts. Learns to apply continuous integration and deployment (CI/CD) best practices. Demonstrate ownership by delivering assigned work reliably and on time. Works with product owners, designers, QA analysts, and other developers to deliver features. Communicates technical challenges clearly to teammates and stakeholders. Assists in preparing user demos or product walkthroughs during sprint reviews. Collaborates with data, infrastructure, and support teams as needed. Participates in cross-functional meetings to gain business context and user perspectives. Ensures effective handoffs and coordination with testing and release teams. Seeks support from teammates when encountering blockers or system limitations. Engages in knowledge-sharing with peers to build collective expertise. Communicates task status, estimates, and blockers clearly to team leads or scrum masters. Supports internal documentation efforts for end-users and product stakeholders. Participates in design or review sessions with non-technical team members. Asks thoughtful questions to ensure accurate translation of requirements into code. Shares ideas or observations that may help improve user experience or delivery flow. Collaborates with help desk or support teams to understand user feedback and issues. Documents troubleshooting steps for issues encountered in development or testing. Maintains a service-oriented mindset when supporting internal or external partners. Performs other duties as assigned.

Qualifications

Education, Experience and Training: Education and experience equivalent to a Bachelor’s degree in Computer Science, Information Systems, or job-related field. Three (3) years of work-related experience in software development. Certifications (Preferred): • Microsoft Certified: Azure Developer Associate, AWS Developer Associate, or similar cloud certification • Certified Scrum Developer (CSD) or equivalent Agile certification Special Requirements/Knowledge, Skills & Abilities: • Skill in problem-solving and analytical thinking • Ability to learn and apply new technologies • Skill in effective verbal and written communication • Ability to be team-oriented and committed to continuous improvement • Ability to be detailed and committed to delivering quality software • Knowledge of one or more programming languages (e.g., JavaScript, Python, Java, C#) • Knowledge of Agile development, Git version control, and software testing practices • Knowledge of APIs, databases, and front-end or back-end frameworks • Knowledge of SQL and database fundamentals • Knowledge of frontend and backend development concepts • Knowledge of RESTful APIs and microservices architecture • Knowledge of DevOps practices and CI/CD pipelines • Ability to work collaboratively in a team-oriented environment • Skill in written and verbal communication • Ability to learn and adapt to new frameworks, libraries, and methodologies • Knowledge of cloud platforms (Azure, AWS, Google Cloud) • Ability to work in a fast-paced, evolving technology environment Must possess a valid Texas Driver’s License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. “Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Individuals must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.” Physical/Environmental Requirements: Standard office environment. Occasional travel to County sites and industry conferences.