Project Manager

OVERVIEW : The Project Manager proactively contributes to the development and execution of contracts by managing the resulting orders of new units and repairs throughout all phases of the manufacturing process. This full-time role collaborates with customer representatives and all Ideal departments to ensure a final product that meets the customer’s design and quality requirements. The position reports to the Inside Sales Manager

• Represent the company with respect by conducting business in a professional and ethical manner
• Interact professionally and respectfully with customers, suppliers, and other employees
• Complete assigned work in compliance with policies and procedures, and within deadlines, with or without direct supervision; when required, record and maintain accurate records pertaining to work performed
• Apply job knowledge and safety and quality training in all aspects of work
• Closely adhere to safety and security standards and procedures
• Work effectively as a team contributor and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
• Provide world-class customer service and customer-facing skills
• "This position requires access to, or development of, technology or technical data that is subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). The successful candidate must be a "U.S. Person" as defined by the ITAR (22 C.F.R. § 120.62) or be able to obtain the appropriate U.S. government authorization (export license) to access such technology or technical data. U.S. Person status is required for this position."

• Acknowledge orders to the customer
• Participate in and/or lead internal kick-off meetings
• Communicate with customers on schedule, shipping, invoicing, witness testing, questions, etc.
• Communicate internally with internal departments such as Management, Operations, Engineering, Sales, etc.
• Respond to and process customer transmittals and submittals
• Document jobs by use of photography
• Schedule logistics solutions
• Inspect completed orders prior to shipment
• Prepare in-process inspection plans when required
• Lead tours of the factory
• Escort customers during witness testing
• Travel when needed

• Three years (preferred) previous project management experience
• Experience working with customers and vendors in a B2B environment
• Teamwork approach with excellent communication skills
• Analytical thinking and problem-solving capability
• Exceptional attention to detail and time-management skills
• Technical literacy with proficiency in the Microsoft Office 365 suite, project management, and ERP systems

• Daily minimum of 8 hours. Weekly 40 hour minimum.
• Must be willing to work flexible hours, overtime, and occasional nights, weekends, and holidays.
• This position generally operates in a professional office environment.
• Travel may be required (likely 25%). Must be able to travel throughout the United States and abroad.

• is regularly required to talk, hear, read, and write/type

• is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl
• is occasionally required to sit, climb, and/or balance
• must occasionally lift and/or move up to 50 pounds unassisted
• must be able to exhibit specific vision abilities required by this job which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.