Program Manager

Manage the strategy, governance, and operations of ERGs across the company. Partner with ERG/ENG leaders and executive sponsors to set annual priorities, KPIs, and leadership development opportunities. Ensure ERG programs align with enterprise CI&B strategy and business goals. Provide tools, resources, and oversight of budgets, charters, and succession planning. Partner with Functional Area Inclusion Councils to guide the development and execution of annual inclusion action plans within their business units. Deliver data, insights, and best practices to inform decision-making and progress. Provide consultation to council leaders to build accountability, alignment, and measurable impact. Support councils in embedding inclusion and belonging practices into daily operations and workforce strategies. Establish clear governance models, operating principles, and success measures for ERGs/ENGs and Councils. Drive adoption and scalability of inclusive practices across the enterprise. Act as a trusted advisor to leaders and stakeholders, building influence without direct authority. Develop dashboards, scorecards, and regular reporting that track progress on ERG/ENG groups and Inclusion Council goals. Translate data into actionable insights and narratives for leadership, business units, and external reporting. Evaluate impact across culture, career, community, and customer outcomes. Requirements Bachelor’s degree in Human Resources, Organizational Development, Business, or related field. DEI practitioner certification or significant applied experience in DEI program management. Minimum 5 years of program management, organizational development, or HR/DEI experience, preferably in a complex or unionized environment. Proven ability to lead enterprise-scale inclusion programs and influence without direct authority. Experience in data analysis, insights, and reporting to guide strategy. Strong facilitation, communication, and relationship management skills. Preferred Skills Strategic Agility - Translates organizational strategy into actionable ERG/ENG and Inclusion Council plans. Inclusive Leadership - Models belonging and equity while empowering diverse teams to lead. Data-Driven Decision Making - Interprets data, leverages insights to shape plans, measure outcomes, and inform leaders. Influence & Collaboration - Mobilizes people across business units and functions without direct reporting lines. Change Leadership - Builds buy-in and navigates complexity to advance a culture of inclusion. Operational Excellence - Establishes governance, tools, and scalable processes that ensure sustainability. Results Orientation - Balances culture-building with measurable business and people outcomes. #J-18808-Ljbffr