Business Systems Machinery & ERP Specialist

Important note
This job can be very fast paced. You must be able to work under pressure and handle ever-changing deadlines.
Why this role is exciting
Our client base is both local and national giving you great exposure and real learning opportunities for growth and advancement. Youll touch every system that keeps the business running work alongside developers and shape how our technology evolves.

This is a STARTING position with a STARTING salary - but theres real room to grow here based on performance.

Compensation
Starting salary range: DOE (depends on experience).

How to apply
If youre interested please email your resume and/or work experience to
Principals only. Recruiters please dont contact this job poster.

Business Systems / Machinery & ERP Specialist

Safety & Promotional Marketing Company Tempe AZ On-site

About us
We are a Tempe-based Safety & Promotional Marketing Company located just west of Downtown Tempe and ASU. Were an exciting fast-paced company and were expanding fast. As a large manufacturer and decorator of promotional and safety products we run high volumes of orders daily across multiple channels and need someone who can keep the systems behind that operation running smoothly - and continuously make them better.
This is a flexible professional and laid-back environment with hands-on exposure to business operations e-commerce manufacturing workflows and marketing technology - added business education built right into the job.

The role
Were looking for a hybrid technical problem-solver to administer develop and improve our NetSuite ERP/CRM platform and the systems connected to it - Magento Celigo and the production machinery on our floor. The ideal candidate is a self-driven learner who gets energized by figuring out what nobody else has figured out yet and who genuinely enjoys turning that knowledge into documentation and training for the rest of the team.

Key responsibilities

• NetSuite administration & development

Serve as the primary admin and developer for NetSuite used as both our CRM and ERP. Build and maintain saved searches workflows custom records SuiteScript forms dashboards and reports. Translate business requirements into scalable solutions and manage user access roles permissions and data integrity.

• Magento & Celigo integrations

Own the integration layer between NetSuite and Magento - product data inventory customers and orders. Administer and develop within Celigo () including building monitoring and troubleshooting flows. Diagnose errors at the root and implement durable fixes rather than one-time patches.

• Developer collaboration & system improvement

Work directly with internal and external developers to scope design and deliver enhancements to NetSuite and connected systems. Provide technical requirements review work and continuously identify opportunities to streamline automate or re-architect parts of the system to improve performance and user experience.

• Hands-on troubleshooting (including unknown machinery)

Investigate and resolve issues on production machinery equipment and connected systems as they come up - even unfamiliar ones. Approach unknown problems methodically: research test escalate when appropriate and document the resolution so the next person isnt starting from zero.

• Documentation guides & training

Create clear accessible internal documentation SOPs and how-to guides covering NetSuite processes integrations and recurring fixes. Train end users on system functionality new features and best practices. Be the resource people come to with system questions and walk away with both an answer and an understanding.

• Continuous learning & problem solving

Take ownership of problems that dont have a known answer. Do the research testing and outreach (vendors community forums support documentation) needed to solve them. Stay current on NetSuite Magento and Celigo releases and share what you learn proactively with the team.

Qualifications
High school diploma or equivalent required
Web application or eCommerce experience
Proficiency in English
Strong oral communication skills
Strong written communication skills (especially for writing professional emails and documentation)
Comfort with technology and a willingness to learn new platforms quickly
Analytical mindset and strong attention to detail
Self-starter who can manage their own time and priorities

Nice to have (not required)
Exposure to NetSuite Magento Celigo or any ERP/CRM platform
Basic scripting or coding experience (JavaScript SuiteScript SQL etc.)
Experience writing technical documentation or training materials
Background in manufacturing promotional products or e-commerce

Physical & work requirements
Must be able to lift 30 lb boxes when necessary
Must be legally able to work in the United States
On-site role at our Tempe office

Required Experience:

IC