Pharmacy Technician (Outpatient Pharmacy)

Pharmacy TechnicianAssigned duties include accurately interpreting, filling, and packaging outpatient prescriptions for window and mail efficiently to achieve a goal of twenty-minute window waiting time and two-day mail turnaround time. Prepares prescriptions with appropriate medications and or medical supplies for pharmacist verification. Maintains work areas in a clean and orderly condition by ensuring that all stock and equipment are in assigned places and all shelves and counters are free of dust and debris to create optimal work areas. Ensures drugs and supplies are appropriately stored and secured according to USP and VA guidelines, including the storage of high-risk, look a-like sound a-like, hazardous, controlled substances, corrosive chemical, flammable liquids, and refrigerated items. Utilizes automation dispensing equipment available to the pharmacy staff following all safety and QA procedures. Reports automation malfunctions timely the supervisor as appropriate. Records expiration dates in the automatic prescription dispensing system upon receipt. Performs monthly inspections to assigned areas to ensure proper storage of medications and soon to expired drugs are removed. Completes inspection reports in compliance with regulatory requirements. Reconstitutes oral or external medications (non-sterile) and dispenses medication or sterile products. Resolves pharmacy/medication issues and functions as first-line telephone contact with other members of the healthcare team, veterans, and external customers. Addresses telephone requests in a timely and courteous fashion, processing, for example, refill request, etc. Forwards calls beyond the technician's scope to a pharmacist or supervisor. Attends orientation, education, and training programs. Reviews literature and other materials pertaining to the practice of pharmacy. Completes all educational requirements and mandatory training programs required by the agency in the stipulated time-period. Completes all competency/skills assessments as required in the stipulated time-period. Assists in training and orientation of new staff technicians, interns, and students. Assumes an active role in the overall pharmacy-training program consisting of students, externs, interns, residents, and professional and non-professional staff members. Properly operates all equipment in the assigned area(s) in an efficient manner and assist with troubleshooting automated dispensing equipment (ADE), other assigned equipment's or technology platforms/databases. Demonstrates the ability to work under a variety of circumstances to maximize group productivity and quality. Assists in quality improvement activities by participating in assessment and action teams that will improve service as assigned.Work Schedule: Rotating schedule, primarily day shift. May include weekends, evenings and holidays as determined by the respective section supervisor, for the needs of Pharmacy Service.Compressed/Flexible: Not AvailableTelework: Not AvailableVirtual: This is not a virtual position.Functional Statement #: 000000Relocation/Recruitment Incentives: Not AuthorizedPermanent Change of Station (PCS): Not Authorized