Business Analyst

Job Title

Pay Range: $60.00hr - $65.00hr

Requirement/Must Have

• 5-8+ years of experience in Business Analysis, Management Consulting, Business Transformation, Strategic Advisory, Process Improvement, or Operational Excellence.
• Proven experience facilitating stakeholder interviews, Client workshops, assessment sessions, and business alignment workshops.
• Strong experience documenting current-state processes, business requirements, process assessments, gap analysis, and transformation recommendations.
• Strong healthcare industry experience.
• Excellent communication, facilitation, presentation, analytical, and stakeholder management skills.

Responsibilities

• Lead Client activities with business, operations, product, and functional stakeholders.
• Plan and facilitate stakeholder interviews, Client sessions, workshops, and business alignment meetings.
• Conduct current-state assessments to understand organizational processes, workflows, operating models, and business capabilities.
• Identify pain points, inefficiencies, business challenges, process gaps, and improvement opportunities.
• Document business rules, process dependencies, and operational constraints.
• Analyze current-state findings and develop actionable business recommendations.
• Translate Client insights into assessment deliverables, opportunity assessments, and transformation roadmaps.
• Support business alignment by connecting operational challenges with strategic objectives.
• Develop executive-ready summaries, presentations, and recommendation packages for leadership review.
• Partner with Architects, Business Analysts, PMO teams, Product Owners, and Data Science teams to evaluate solution possibilities and feasibility.
• Facilitate discussions between business and technical stakeholders to ensure common understanding and alignment.
• Support enterprise transformation initiatives through structured Client and assessment methodologies.
• Present findings, recommendations, and assessment outcomes to business leaders and executive stakeholders.
• Support change enablement activities by helping stakeholders understand proposed improvements and transformation opportunities.
• Maintain strong stakeholder relationships throughout the Client lifecycle.

Nice to Have

• Experience with Healthcare Payer Operations.
• Experience with Claims Processing.
• Experience with Member Experience (CXI).

Skills

• Business Analysis.
• Stakeholder Management.
• Process Analysis.
• Workshop Facilitation.
• Requirements Gathering.
• Business Transformation.
• Strategic Advisory.
• Healthcare Domain.
• Gap Analysis.

Qualification And Education

• Strong verbal and written communication skills.
• Excellent communication and presentation skills.
• Ability to communicate effectively with stakeholders.