General Manager

DENNYS GENERAL MANAGER POSITION

At Dennys we love feeding people. If you have a passion for food and serving others see what your future can hold at Dennys!

As General Manager you ensure that the focus is on our guests and you constantly strive for include:

• Overseeing overall restaurant operations management of staff controllable profit plan achievement guest count growth and sales building activities.
• Focusing on employee selection retention and continuous operational improvements.
• Demonstrating a strong commitment to hospitality and guest satisfaction.
• Reinforcing training and upholding Dennys Way service and brand quality standards throughout the entire restaurant.

JOB DESCRIPTION

Reporting to the District Manager the General Manager will be responsible for overall restaurant operations execution and management of staff controllable profit plan achievement guest count growthand sales building activities. Additional responsibilities include a focus on employee selection retention continuous operational improvement and a strong commitment to hospitality and guest Managers must have a strong commitment to and exhibit Dennys Guiding Principles when interacting with others.

Job Responsibilities

• Attracts hires develops coaches and retains Restaurant Managers and hourly employees to ensure an engaged high-performing team.
• Works to create and maintain a respectful and enjoyable environment for our employees.
• Uses corporate training programs individual development plans and work assignments to develop employees knowledge and skills.
• Provides timely constructive coaching and feedback.
• Directs restaurant operations to ensure that Dennys Brand Standards for food and facilities are consistently achieved.
• Enforces sanitary practices for the general cleanliness and maintenance of the restaurant.
• Drives sales guest count and profit for the restaurant by: developing and executing a local store marketing plan and community relationships and ensuring timely implementation of all Divisional and National marketing promotions
• Interprets financial and operational reports and schedules; analyzes data and identifies gaps in operating performance; and develops solutions to ensure that operating goals are achieved.
• Monitors to ensure that proper security procedures are in place to protect guestsemployees and company assets.
• Maintains compliance with all Dennys employment policies as well as state localand federal regulations.
• Proactively ensures that problems are addressed and resolved (such as customer complaints employee relations issues facilities or security issues etc.). Involves support resources such as the District Manager or Human Resources Manager as appropriate.
• Has a Guests First mindset. Understands who his/her guests are and is dedicated to exceeding their expectations. Puts guests first while balancing the needs and priorities of the business to create win/win solutions.

Essential Functions

• Must be able to lift a tray weighing up to 25 lbs
• Must be able to lift and carry supplies and equipment weighing up to 50 lbs; place items on high and low shelves in the office store rooms service areas walk-in coolers and freezers
• Must be able to bend stoop reach lift and grasp
• Must be able to hear well in a loud environment to respond to employee and guest needs
• Must meet any state county or municipal regulation pertaining to health risk concerns about foodhandling
• Must be able to operate a point-of-sale system and differentiate between monetary denominations
• Must be able to work with all Dennys menu products
• Must be able to work with potentially hazardous chemicals
• Must have sufficient mobility to move and operate in the confined work area
• Must be able to work inside and outside the restaurant
• Must be able to observe staff and all aspects of restaurant operations
• Must be able to stand and walk during an 8 to 10-hour shift; occasional shifts in excess of 10hours may be required due to the demands of the business
• Must be able to tolerate extreme temperature changes in kitchen and freezer areas

Position Qualifications

• Minimum of 3 years experience in the restaurant hospitality or retail management; additionaloperations and/or leadership experience strongly preferredAssociates or Bachelors degree preferred or equivalent combination of education andexperience
• Food Safety Manager certification required
• Strong organizational skills with excellent oral and written communication skills and the ability tocommunicate with all levels of the organization
• Ability to communicate effectively both orally and in writing in the English languageand possess basic math skills
• Places a value on diversity and shows respect for others
• Proven ability to problem solve and handle high-stress situations
• Interprets financial statements and understands contributing factors
• Must be able to perform job duties of every position
• Must be prepared to multitask in accordance with the demands of the business
• Ability to work weekends holidays evenings and additional shifts as needed
• Available to travel to include occasional overnight and airline travel when applicable
• Has reliable transportation in order to meet banking obligations

REASONABLE ACCOMMODATION:

Seaside Dining Group Inc. will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be appliedaccordingly

Required Experience:

Director