Patient Services Coordinator

Patient Services CoordinatorAs the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers best-in-class clinical care through a network of 175+ providers across 19 specialties to meet the healthcare needs of the Mid-South community. UCH is a not-for-profit, non-tax-supported group practice and is here to serve the community while providing medical excellence to our patients.The Patient Services Coordinator (PSC) performs appointment scheduling and registration for patients and updates demographic information. The PSC will also perform various patient care activities to assist physicians, including preparing the examination room for the patient, taking patient vital signs, and recording vitals in medical charts. This position also maintains patients' medical charts and receives co-payments for the visit.Key Results Areas (KRAs):Patient assessmentClinical proceduresPhysician order executionPatient satisfactionClinic resource availabilityRegulatory compliancePhone triagePre-certification & authorizationAssist with weekly chart audits including reviewing charts of each Certified Medical Assistant and Licensed Practical Nurse Ensure each individual is meeting the mark on repat blood pressures, performing all BH screeners, and subsequent assessments, printing offing VIS sheets when vaccines are givenSupport OB/GYN teamMaintain supply par levels and submit monthly supply order to Clinic CoordinatorKeep track of Covid -19 supplies within the clinicCore CompetenciesAbility to prioritize and multi-taskExcellent communication skillsKeyboarding skills and aptitude for learning patient database programKnowledge of OSHA requirementsKnowledge of medical terminologyCommitted to supporting UCH's standard to medical excellenceRequirementsEducation & Experience:High School diploma or equivalent RequiredCertified Medical Assistant Certification from an accredited teaching establishment Required1 to 2 years of related work experience is Preferred If not currently certified, must obtain certification within the first 90 days of employment.