Accounts Receivable Clerk

Job Description

Job Description

We are looking for an Accounts Receivable Clerk to support day-to-day receivables activity for a logistics organization in Franklin, Tennessee. This position focuses on maintaining accurate customer billing records, applying incoming payments, and following up on outstanding balances to help keep cash flow on track. The ideal candidate is detail-oriented, organized, and comfortable working with high-volume transactions while partnering with internal teams and customers to resolve account issues.

Responsibilities:
• Prepare and issue customer invoices accurately and in a timely manner, ensuring billing information is complete and up to date.
• Record and post incoming payments to the appropriate customer accounts, reconciling discrepancies when needed.
• Monitor aging reports and contact commercial clients regarding overdue balances to support timely collection efforts.
• Investigate payment variances, short pays, and unapplied cash, then work with relevant stakeholders to resolve outstanding items.
• Maintain accurate accounts receivable records and documentation to support reporting, audit readiness, and account follow-up.
• Collaborate with internal departments to address billing questions, customer account concerns, and payment-related issues.
• Track account activity and provide updates on collection status, open balances, and receivable trends as requested.
• Assist with process updates related to receivables workflows, including cash application or billing procedure changes when applicable.• Experience supporting accounts receivable processes, including invoicing, payment posting, and account reconciliation.
• Background in commercial collections with the ability to communicate professionally regarding past-due balances.
• Working knowledge of cash application procedures and handling unapplied or misapplied payments.
• Familiarity with billing functions and maintaining accurate financial records in a high-volume environment.
• Strong attention to detail and organizational skills with the ability to manage multiple priorities effectively.
• Proficiency with accounting systems and standard business software such as spreadsheets and email tools.
• Ability to analyze account issues, research discrepancies, and follow through on resolutions with customers and internal teams.