Accounts Receivable Clerk

Job Description

Job Description

We are looking for an Accounts Receivable Clerk to support day-to-day receivables operations for a logistics organization in Franklin, Tennessee. This position focuses on maintaining accurate customer account balances, applying incoming payments, and helping keep billing and collection activities on schedule. The ideal candidate is detail-oriented, organized, and comfortable working with multiple transactions while communicating effectively with internal teams and customers.

Responsibilities:
• Process customer invoices and support routine billing activities to help ensure timely and accurate account setup and charge recording.
• Apply incoming payments to the appropriate customer accounts, reconcile remittance details, and resolve discrepancies in cash application records.
• Monitor outstanding balances, follow up with commercial customers on past-due accounts, and document collection activity clearly.
• Review accounts receivable aging reports to identify issues, prioritize collection efforts, and escalate concerns when needed.
• Investigate short payments, unapplied cash, and billing questions by coordinating with customers and internal departments.
• Maintain accurate receivable records and prepare account updates that support month-end reporting and daily cash collection visibility.
• Respond to customer inquiries related to invoices, payments, and account balances in a timely and detail-oriented manner.• Experience working in accounts receivable, billing, or a similar accounting support function.
• Practical knowledge of commercial collections, cash applications, and payment posting processes.
• Ability to reconcile account activity and identify discrepancies across invoices, payments, and balances.
• Strong attention to detail with the ability to manage a high volume of transactions accurately.
• Effective written and verbal communication skills for working with customers and internal stakeholders.
• Proficiency with accounting systems and standard business software, including spreadsheet tools.
• Ability to organize priorities, meet deadlines, and work independently in a fast-paced environment.