Guest Service Agent
Whiteface Lodge
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus
To see other opportunities at this location, click here.
Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus
- Immediately greet guests and offer to assist with their needs.
- Register and assign guests to hotel rooms.
- Establish methods of payment and verify credit.
- Make and confirm reservations.
- Compute bills, collect payments, and make change for guests.
- Transmit and receive messages, using telephones or the PMS system.
- Respond to guest requests in a timely manner.
- Receive and resolve guest complaints, elevating to supervisor if necessary.
- Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
- Perform bookkeeping activities, such as balancing accounts and conducting audits.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
- High School diploma or equivalent preferred.
- Previous customer service experience or equivalent training required.
- Knowledge of PMS systems preferred.
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
To see other opportunities at this location, click here.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in New York, NY vacancy
$31.48 - $35.41 per hour
## Guest Service AgentApplylocations: Resorts World New Yorktime type: Full timeposted on: Posted Todaytime left to apply: End Date: August... ...Given the integral nature of the position, the guest service agent’s demeanor must be reflective, at all times, of the highest standards...SuggestedFlexible hoursShift workResorts World New York
New York, NY1 day ago$26.55 per hour
...has been received, and we look forward to connecting with you in the next 24-48 hours. The Roxy Hotel is seeking an Overnight Guest Service Agent to join their Front Desk team. The GSA plays a vital role in curating a unique experience for our guests, in the hotel, in...SuggestedHourly payFull timeLocal areaFlexible hoursNight shiftWeekend workRoxyhotelnyc
New York, NY12 hours ago- ...Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales...SuggestedDaily paidFull timePart timeImmediate startShift work
Moxy NYC Downtown
New York, NY1 day ago - ...Guest Services Agent At Firmdale Hotels, we believe every guest interaction creates an opportunity to deliver exceptional hospitality. We are seeking a warm, polished, and service-driven Guest Services Agent to join our Concierge team at Warren Street Hotel. This...SuggestedWork at officeLocal areaFlexible hours
Firmdale Hotels
New York, NY9 days ago - ...Guest Service Agent The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and...SuggestedFlexible hoursShift work
The Westin Las Vegas Hotel, Casino & Spa
Atlantic City, NJ3 days ago $24 per hour
...Guest Service Agent Salary Range: $24.00 What We Offer: Medical/Dental/Vision - Competitive Team Member contribution rates Holiday Pay (9 days) Vacation Pay - start accruing day 1 and get up to 2 weeks the first year! Sick Pay (in accordance with NYC ESTA) Life Insurance...Temporary workFlexible hoursLUMA Hotel Times Square
New York, NY5 days ago- ...Stonebridge Hospitality Management - - Responsibilities: Greet, register, and assign rooms to guests upon their arrival.; Verify guest credit and establish payment methods for accommodation.; Keep accurate records of room availability and guest accounts using property...
Stonebridge Hospitality Management
New York, NY2 days ago $23 per hour
...GUEST SERVICE AGENT INNSiDE MELIA New York Check-in and check-out hotel guests in a timely and professional manner. Process all payments according to established procedures. Welcome guests in a friendly, prompt and professional manner. Register guests, issue room keys,...Hourly payRelocation packageFlexible hoursShift workDay shiftAfternoon shiftMelia Hotels International S.A.(Meliá)
New York, NY12 hours ago- ...POSITION SUMMARYCheck-in and check-out guests and respond to inquiries and problems in an... ...is responsible for exceptional customer service in order to generate revenue.ESSENTIAL FUNCTIONSHandle... ..., analyze, investigate.Chemicals/Agents: Describe any chemicals/agents to include...Local areaShift workNight shift
CENTRAL PARK WEST HOSPITALITY LLC
New York, NY1 day ago $15.92 per hour
...Registers guests, secures payment, issues keys and related materials per established departmental policies and procedures. Checks out... ...departmental policies and procedures. Is familiar with property, services, and events; answers questions and provides information as...Hourly payFlexible hoursBally's
New York, NY4 days ago- ...HHM Hotels - - Responsibilities: Greet and register guests and assist with their needs; Process payments and manage reservations using... ...complaints; Balance accounts and perform basic bookkeeping duties; Assist with breakfast service and luggage during peak periods...
HHM Hotels
New York, NY4 days ago - ...Guest Service Agent The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities include:...Flexible hoursShift work
Highgate Hotels
Atlantic City, NJ12 hours ago - ...Guest Service Agent Hampton/Home2 by Hilton Times Square is looking for a motivated and customer focused Guest Service Agent to join the team. The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records...Work at officeFlexible hoursShift workAfternoon shift
Stonebridge Companies
New York, NY3 days ago $17 - $18 per hour
...on various factors, including skill set, experience, location, qualifications and other job-related reasons. Description The Guest Services Agent position at Tybee Vacation Rentals is responsible for providing exceptional customer service to guests, owners, and vendors....Hourly payShift workemergemarket.com
New York, NY1 day ago$24 - $25 per hour
...Guest Service Agent Salary: $24 - $25 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage...For contractorsWork at officeLocal areaRemote workFlexible hoursCompass Group
New York, NY3 days ago$31.48 - $35.41 per hour
...Job Responsibilities The Guest Services Agent at Resort World New York City must assume a pivotal role in each and every logistical operation relating directly and indirectly to overall guest satisfaction and the ultimate success of the Hotel. The agent’s demeanor must...Flexible hoursShift workGenting Americas Inc.
New York, NY2 days ago$25 per hour
...Guest Services Agent EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any...Hourly payFull timeLocal areaFlexible hoursAfternoon shiftRebel Hospitality New York LLC
New York, NY2 days ago- ...to create lasting impressions through warm, anticipatory service. How we want our guests to feel when staying with us is the same as how we want our... ...is looking for a passionate and dynamic Hotel Front Office Agent to create a welcoming, luxurious experience for our guests...
Stay Bardo
New York, NY12 hours ago $40 per hour
...Guest Service Agent After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Guest Service Agent to unveil a new era of luxury which embodies the spirit of New York City....Full timeLocal areaWorldwideFlexible hoursNight shiftHilton
New York, NY6 days ago- ...Peachtree Dunwoody Rd Atlanta, GA 30328, USA Description Home2 Suites by Hilton Atlanta Perimeter is seeking an experienced Guest Service Agent for their beautiful hotel. Company benefits include health, vision, dental, PTO, 401k, employee discounts, and much more. The...Immediate start
Home2 Suites by Hilton
New York, NY12 hours ago - ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus...Daily paidFull timePart timeImmediate startShift work
$24 per hour
...Guest Services Agent SoHo Grand Hotel is hiring for a Guest Services Agent Position in SoHo, New York City. Base pay starts at $24/hr. The Soho Grand Hotel is looking for a Guest Service Agent to join their team! The Guest Service Agent plays a vital role in curating...Local areaFlexible hoursNight shiftWeekend work- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...Daily paidFull timePart timeImmediate startShift work
HHM Hotels
New York, NY11 days ago $25 - $30 per hour
...Guest Services Agent The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations...Hourly payTemporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shiftsonesta
New York, NY7 days ago$25 - $30 per hour
....and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta... ...value, and amazing hospitality to every guest, every stay, across 1000+ properties in... ...counting. Job Description The Guest Services Agent (GSA) is responsible for consistently...Hourly payTemporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shiftSonesta International Hotels
New York, NY2 days ago$40 per hour
...yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Guest Service Agent , you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality...Temporary workLocal areaWorldwideNight shiftHilton Worldwide Holdings
New York, NY3 days ago$22.5 - $23.5 per hour
...City, State: New York, New York Pay Rate: $22.50-$23.50 The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES...Work at officeShift workNight shiftStonebridge Companies
New York, NY1 day ago$21 per hour
...Guest Service Agent | Radio Hotel NYC | Modus by PM Hotel Group Job Category: Front Desk Full-Time On-site Rate: $21 USD per hour Location: New York, NY 10033, USA Job Details Description What You'll Do: You will be at the center of the hotel...Hourly payFull timeSecond jobLocal areaNight shift$23 per hour
...Location 180 CENTRAL PARK S, NEW YORK, NY, 10019-1562, United States Base Pay $23.00 - $23.00 / Hour Industry Hospitality, Customer Service Employee Type Reg Full Time Required Degree High school Manage Others No Contact Information Name Denise Lacen Email...Full timeNew York Athletic Club
New York, NY2 days ago$19 per hour
...Job Description Job Description Guest Service Agent Location: HOLIDAY INN EXPRESS – MIDTOWN WEST 538 West 48th Street | New York, NY 10036 Pay Rate: $19/hr SUMMARY: In this role, you will be responsible for delivering warm, efficient, and professional...Local areaImmediate startAll shiftsFlexible hoursShift workNight shiftWeekend workHoliday Inn Express Midtown
New York, NY9 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
Related searches
- hotel guest service agent New York, NY
- hotel concierge New York, NY
- guest services associate New York, NY
- guest service ambassador New York, NY
- guest service New York, NY
- guest service support expert New York, NY
- guest services representative
- guest services agent winter seasonal
- hotel guest service agent
- hotel concierge