Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Services Agent

$24 per hour

Bandana

Guest Services Agent

SoHo Grand Hotel is hiring for a Guest Services Agent Position in SoHo, New York City. Base pay starts at $24/hr.

The Soho Grand Hotel is looking for a Guest Service Agent to join their team! The Guest Service Agent plays a vital role in curating a unique experience for our guests, in the hotel, in our local neighborhood and in New York City. We are seeking knowledgeable, dynamic personalities to provide exceptional service at the Front Desk in a sophisticated, friendly and genuine manner. Responsibilities include, but are not limited to:

  • Create memorable experiences for guests by ensuring a smooth arrival and departure
  • Anticipating guests needs- always staying one step ahead
  • Act as the liaison for each guest with all departments to create and maintain a positive guest experience
  • Curate room customizations to the guest preferences to ensure the Soho Grand Hotel feels like their home away from home
  • Being a positive and empathetic listener for all guest queries
  • Maximize all potential opportunities to create one of kind moments for special occasions (ranging from birthdays to anniversaries to engagements, etc.)
  • Direct guests to explore Manhattan's Downtown culture through providing recommendations of hidden hotspots, classic establishments and unique itineraries.

Qualifications:

  • Flexible to work days, nights and weekends
  • Familiar with Downtown NYC
  • Hospitality/hotel experience preferred
  • Knowledge of Opera, GoConcierge, GuestWare preferred

NOTE - Tax withholding is calculated using Federal and New York State 2022 income tax guidelines. For simplification, we've assumed "single" marital status and no additional income. This does not represent any legal authority and is just an estimate used for approximation purposes.

Bandana
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Guest Services Agent in New York, NY vacancy
  • $21 - $22 per hour

     ...Guest Service Agent Location: New York, NY FLSA: Non-Exempt Status: Full-Time Reports To: Front Office Manager Pay Range: $21.00-$22.00 Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining... 
    Suggested
    Full time
    Work at office
    Flexible hours
    Shift work
    Afternoon shift

    Stonebridge Companies

    New York, NY
    3 days ago
  • $24 per hour

     ...Guest Service Agent SALARY RANGE: $24.00/hour WHAT WE OFFER Medical/Dental/Vision - Competitive Team Member contribution rates Holiday Pay (9 days) Vacation Pay - start accruing day 1 and get up to 2 weeks the first year! Sick Pay (in accordance with NYC ESTA) Life... 
    Suggested
    Temporary work
    Flexible hours

    LUMA Hotel Times Square

    New York, NY
    3 days ago
  •  ...Guest Service Agent The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and welcome all... 
    Suggested
    Flexible hours
    Shift work

    Highgate

    New York, NY
    1 day ago
  •  ...Guest Service Agent Opportunity Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your... 
    Suggested
    Daily paid
    Full time
    Part time
    Immediate start
    Shift work

    Hersha Hospitality Management

    New York, NY
    1 day ago
  •  ...AKA Sutton Place is hiring for a Full-Time and a Part-Time Guest Services Agent! AKA Sutton Place provides fully furnished serviced apartments perfect for extended stays in NYC. The Guest Services Agent is our guests' and residents' first point of contact and... 
    Suggested
    Full time
    Part time
    Flexible hours
    Shift work
    Night shift

    AKA Hotels+Hotel Residences

    New York, NY
    21 minutes ago
  •  ...A leading global law firm in New York is seeking a Guest Services Representative to provide top-notch customer service to international clients. This role involves greeting guests, managing conference space reservations, and coordinating catering services. The ideal candidate... 
    Work at office

    HMG Plus Inc

    New York, NY
    4 days ago
  • $28 - $30 per hour

     ...Rapport Position Title: Guest Service Agent Goldman NYC Pay 5 Salary: $28-30/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and... 
    Work at office
    Local area
    Remote work
    Flexible hours

    Compass Group, North America

    New York, NY
    2 days ago
  •  ...Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager... 
    Daily paid
    Full time
    Part time
    Immediate start
    Shift work

    Whiteface Lodge

    New York, NY
    3 days ago
  •  ...Guest Service Agent The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities include:... 
    Flexible hours
    Shift work

    Royal Lahaina Resort

    Atlantic City, NJ
    3 days ago
  •  ...Furnished Quarters in New York, NY seeks an Apartment Services Specialist to ensure guest-ready apartments and seamless operations on a hybrid schedule. You will manage arrivals, departures, and statuses in Salesforce and Oscar, coordinate housekeeping, utilities, and... 

    Furnished Quarters

    New York, NY
    4 days ago
  • $19 - $21 per hour

     ...Guest Service Agent La Quinta NYC Central Park - New York, NY 10023 Overview Salary Range $19.00 - $21.00 Position Type Full Time Job Shift First/Day Second/Afternoon Third/Night Description Position Summary Check-in and check-out guests and respond to... 
    Full time
    Local area
    Shift work
    Night shift

    Twin Tier Hospitality

    New York, NY
    8 hours ago
  •  ...Stonebridge Hospitality Management - - Responsibilities: Greet, register, and assign rooms to guests upon arrival; Verify guest credit and establish payment methods for accommodation; Keep accurate records of room availability and guest accounts using property management... 

    Stonebridge Hospitality Management

    New York, NY
    5 days ago
  •  ...Postgraduate-Center-For-Mental-Heal provides supportive counseling and crisis intervention to residents, ensuring safety and quality service around the clock. Responsibilities include monitoring the facility, logging events, and maintaining a secure environment with... 

    Postgraduate-Center-For-Mental-Heal

    New York, NY
    4 days ago
  •  ...Check guests in and out of rooms; ensure that all guest information is accurate and up to date Handle all guest payment for charges incurred; correct guest bills as needed Prepare audit accurately at end of shift Maintain an accurate bank for giving change, cashing... 
    Shift work

    Triumph Hotels

    New York, NY
    8 hours ago
  • $40 per hour

     ...Guest Service Agent After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Guest Service Agent to unveil a new era of luxury which embodies the spirit of New York City.... 
    Full time
    Local area
    Worldwide
    Flexible hours
    Night shift

    Hilton

    New York, NY
    4 days ago
  •  ...Guest Services Officer - (Japanese Speaking) Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our... 
    Work at office

    Princess Cruise Lines

    New York, NY
    4 days ago
  • $31.48 - $35.41 per hour

     ...Job Responsibilities The Guest Services Agen t at Resort World New York City must assume a pivotal role in each and every logistical...  ...Given the integral nature of the position, the guest service agent's demeanor must be reflective, at all times, of the highest standards... 
    Flexible hours
    Shift work

    Resorts World Las Vegas

    New York, NY
    4 days ago
  • $28 - $30 per hour

     ...Guest Service Agent Goldman NYC Salary: $28-30/hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies,... 
    Work at office
    Local area
    Flexible hours

    Compass Group

    New York, NY
    2 days ago
  •  ...Stonebridge Hospitality Management - - Responsibilities: Operate the front desk per standard procedures with exceptional guest service; Handle reservations, check-ins, and check-outs accurately; Maintain cash drawer and complete daily cash-handling tasks; Answer calls... 
    Part time

    Stonebridge Hospitality Management

    New York, NY
    8 hours ago
  • $22 per hour

     ...Flik Hospitality Group + We are hiring immediately for a full time GUEST SERVICES AGENT position. + Location : HHR - 1 Battery Park Plaza, New York, NY 10004. _Note: online applications accepted_ _only_ _._ + Schedule : Full time schedule. Saturday and Sunday, 8:00 am... 
    Hourly pay
    Full time
    Part time
    Local area
    Immediate start
    Remote work
    Flexible hours
    Weekend work

    Compass Group, North America

    New York, NY
    3 days ago
  • $15.92 per hour

     ...Guest Services Agent (SEASONAL) Job Category: Hotel - Front Office Full-Time Rate: $15.92 USD per hour Location: Atlantic City, NJ 08401, USA Job Details Description Responsibilities: Registers guests, secures payment, issues keys and related... 
    Hourly pay
    Full time
    Seasonal work
    Flexible hours

    Ballys Corporation

    Atlantic City, NJ
    2 days ago
  •  ...Compass Group - - Responsibilities: Check guests in and out of the hotel and manage registration/check-in process; Resolve guest challenges and respond to guest requests; Promote hotel services and upsell products to guests; Answer phones and emails and forward messages... 
    Full time

    Compass Group

    New York, NY
    1 day ago
  •  ...Guest Service Agent The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according... 
    Work at office
    Shift work
    Night shift

    Stonebridge Companies

    New York, NY
    1 day ago
  •  ...Hospitality Management - - Responsibilities: Operate the front desk according to standard operating procedures and with exceptional guest service; Handle reservations, check-in and check-out, and credit card transactions accurately; Balance cash drawer and maintain accurate... 
    Night shift

    Stonebridge Hospitality Management

    New York, NY
    4 days ago
  •  ...Description We are looking for highly organized candidates with excellent people skills for the position of a guest service agent. Guest service agents are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing... 
    Night shift

    New York Athletic Club

    New York, NY
    1 day ago
  • Job Title Location: City House or Traver's Island City House New York Athletic Club

    New York Athletic Club

    New York, NY
    3 days ago
  •  ...Consultant for remote USA. The role requires delivering high-touch service to C-suite travelers, creating tailored itineraries, and...  ...-hour schedule. Candidates should have 3+ years as a VIP/travel agent and 5+ years in luxury customer service, with Sabre GDS proficiency... 
    Remote work

    StudentUniverse

    New York, NY
    8 hours ago
  •  ...A premier hotel in New York City is seeking a Front Office Ambassador to provide exceptional guest service by checking in and out guests, managing reservations, and handling inquiries. The ideal candidate will possess strong communication skills, an outgoing personality... 
    Work at office

    Renaissance Harlem

    New York, NY
    3 days ago
  •  ...Rapport Guest Services in New York is looking for a Guest Experience Ambassador to provide warmth and professionalism to guests. This role involves managing visitor access, operating the switchboard, and keeping the reception area organized. Candidates must have 1–3 years... 

    Rapport Guest Services

    New York, NY
    2 days ago
  • $33.5 - $34 per hour

     ...for delivering exceptional dining experiences to guests in a luxury hotel environment. The Server ensures that service standards are executed with precision,...  ...leadership, ensuring guest reserv... RESERVATIONS AGENT Job Description Overview At PUBLIC, service is at... 
    Hourly pay

    Kids For The Future

    New York, NY
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Services Agent. Be the first to apply!