Guest Services Agent(SEASONAL)

Guest Services Agent (SEASONAL)

Job Category: Hotel - Front Office

Full-Time

Rate: $15.92 USD per hour

Location: Atlantic City, NJ 08401, USA

Job Details

Description

Responsibilities:

• Registers guests, secures payment, issues keys and related materials per established departmental policies and procedures.
• Checks out guests, settles all pay folios, and posts charges per established departmental policies and procedures.
• Creates reservations based on established guidelines.
• Issues room keys and relays instructions to Bell Person.
• Dates, stamps, sorts and racks incoming mail and messages.
• Blocks and dispenses rooms for arriving guests.
• Maintains bank in accordance with established company and departmental policies and procedures.
• Is familiar with property, services, and events; answers questions and provides information as requested by guests.
• Completes special assignments for Supervisor Hotel Operations and above as requested.
• Other Duties as assigned.

Work Environment:

• Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

Target Salary Range:

• $15.92 Hourly

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE

Qualifications

Education

High School or better.

Experience

Previous hotel experience preferred.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.