Front Desk Coordinator

METAIRIE - Chiro

Monarch Medical Management is an integrated medical facility focused on providing the community with multiple specialty services, including progressive chiropractic care. Our goal is to continue our mission of providing our patients with the highest level of care and compassion in a personalized setting. Our practice is a full-service provider of comprehensive bone, joint, and muscle care.

Monarch Medical Management is an integrated medical facility dedicated to providing the community with comprehensive specialty services, including progressive chiropractic care. Our mission is to deliver the highest level of care and compassion in a personalized setting. We are a full-service provider of bone, joint, and muscle care.

We are currently seeking a professional, service-oriented Front Desk Coordinator to join our fast-paced chiropractic practice in Mandeville. As the first point of contact, you will play a critical role in creating a welcoming and supportive environment for our patients.

Schedule:

This is a full-time position with the following hours:

Monday, Wednesday, Thursday: 8:45 AM – 6:00 PM
Tuesday: 6:45 AM – 4:00 PM
Friday: 8:45 AM – 4:00 PM
Saturdays: As needed

Key Responsibilities:

Greet and assist patients and visitors in a courteous, professional manner
Answer incoming calls promptly and direct appropriately
Collect co-pays and balances; explain financial obligations to patients
Register and update patient information; verify insurance eligibility
Schedule appointments and manage provider calendars
Ensure efficient patient flow and timely communication with clinical staff
Maintain patient records and ensure availability of treatment information
Uphold privacy and confidentiality protocols (HIPAA compliance)
Provide translation for Spanish-speaking patients (preferred)
Cross-train with medical assistant duties as needed
Perform additional administrative duties as assigned

Qualifications:

High school diploma or equivalent; some college preferred
Minimum 2 years of customer service or front desk experience, preferably in a healthcare setting
Bilingual (Spanish) is a plus
Strong organizational, communication, and multitasking skills
Positive, professional attitude with attention to detail

Benefits:

Health, Dental, and Vision Insurance (eligible after 60 days)
Continued Education Programs
Paid Time Off (PTO) and Paid Holidays
Retirement Plans

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Vacancy posted 2 days ago

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