Senior Service Desk Analyst | Lead IT Support & Knowledge Base
Kalepa Insurance Services, LLC
Kalepa Insurance Services, LLC is seeking a Senior Service Desk Analyst in Cincinnati, OH. In this role, you will be the first point of contact for users needing technical assistance and will deliver excellent customer service through effective communication and troubleshooting. The position requires a strong understanding of ITIL principles, Windows operating systems, and networking fundamentals. Applicants should have at least 2 years of service desk experience, a high school diploma, and relevant IT certifications are a plus. Competitive benefits include medical, dental, and a 401(k) plan. #J-18808-Ljbffr Kalepa Insurance Services, LLC
Vacancy posted 1 day ago
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