Experience Transformation Lead: Customer Support & GenAI
Accenture
Accenture is seeking a senior leader to drive customer support transformation for clients across industries. You will evaluate current service offerings, quantify value, and lead multi-disciplinary teams to redesign organizations, processes, and technology for optimal customer experiences. The role emphasizes selling capabilities, agile delivery in a fast-paced environment, and building executive-level client relationships to achieve revenue growth and cost improvements. #J-18808-Ljbffr Accenture
$132.5k - $338.3k
...through sustained customer relevance. Our capabilities... ..., product and experience design; technology... ...in customer support and contact centers... ...clients optimize and transform their customer... ...with or implemented GenAI solutions and... ...benefits over time Lead delivery teams to...SuggestedContract workLive inWork at officeLocal area- ...Austin YMCA seeks a seasoned Membership Director to lead a welcoming, service-focused team across our... .... With a bachelor’s degree and 2-3 years in customer service, sales, and supervision, you’ll shape member experiences and uphold YMCA values. Competitive pay and benefits...Suggested
$180k - $275k
The VP, Claims Transformation Domain Lead will spearhead the design and delivery of next-generation AI... ...insights, and reimagine the adjuster experience from the ground up. The role will... ...tangible outcomes for employees and customers.Key ResponsibilitiesOwn and drive a key...SuggestedLocal area- ...coach leadership teams, and we implement custom AI workflows centered on hard,... ...We stay until it sticks. We need an AI Transformation Lead who can own our client engagements end... ...refined across 100+ companies. You are not experimenting on clients. You are running a proven...SuggestedFull timeRemote work
$138.6k - $208k
...pay off, for our people, our customers, and the world around us. As... ...a Fortune 500 company and a leading AI platform for managing... ...building smarter solutions, supporting customers, or creating a space... ...** -7+ years of progressive experience in compensation, with at least...SuggestedTemporary workWork at officeRemote workHome officeFlexible hours- Queensboro Toyota in Woodside, New York is seeking a Customer Relations and Employee Development Manager to oversee the dealership's... ...development for the dealership team. The ideal candidate will have experience in customer relationship management and employee development,...Full time
- ...Serve as the key technical contact for customer engagement and project support. Develop consistent experimental... ...field Minimum of 5 years of experience in food product development, 10 years... ...project management. Proven ability to lead teams and manage resources...
- Northern Trust is seeking a Process Discovery & Design Lead Business Analyst to advance Client Lifecycle Management transformation. You will bridge business strategy, client experience, and technology delivery across onboarding, KYC, and lifecycle processes to ensure scalable...
- Salesforce, Inc. is seeking a Change Communications Lead within the Experience Design & Research team to shape AI-native change messaging and adoption. You'll build readiness frameworks, craft audience-specific communications, and partner with senior leadership to align...
$145k - $180k
...Legence (Nasdaq: LGN) is a leading provider of engineering, consulting... ...Summary The Corporate AI Transformation Lead implements AI solutions... ...guidance, and ongoing support that fits how they work. Drive... ...implementation, with hands‑on LLM experience in a business setting....Work at officeLocal areaImmediate startFlexible hours$142.6k - $261.5k
...seeking a ServiceNow Consulting Manager in Hoboken, NJ, to lead transformation teams while managing delivery of projects. The role involves... ...Bachelor's degree, ServiceNow certifications, and relevant experience in ITOM/CMDB. The position offers a hybrid work model and a...- ...Project Manager in Cranston, RI. This role supports the Regional Head of Supply Chain... ...regional strategy and deliver key SCM transformation initiatives across the Americas market... ...chain operations or transformation, with experience in matrix organizations and cross-functional...
- Rural Health Transformation Program LeadSkip to main content# CareersRural... ...Transformation Program Lead page is loaded## Rural Health... ...plans, advocacy and community support, and we amplify this mission... ...field and five years of experience in dental insurance or payer...Contract workWork at officeLocal areaRemote work
- AI Transformation Lead (Client-Embedded) We are looking for a hands‑on transformation lead who turns... ...Management: At least 5 years of experience in business transformation, change management... ...provided by the Tatoma team. The support of a growing team of AI transformation...FreelanceImmediate startWork from home
- An insurance company is seeking a Business Transformation Supervisor to support onboarding and manage project implementations. This mid-senior level position requires four to six years of experience in insurance or project management, along with strong communication and...Full time
$140k - $160k
...Euromonitor Euromonitor International leads the world in data analytics and... ...confidence. About the Role The Transformation Portfolio Lead supports reporting, visibility,governanceand... ...risk, capability and employee or customer experience. Provide clear, consistent reporting...Summer workWork at officeLocal areaWorldwideFlexible hours- ...is hiring a forward deployed lead for a major customer program around Hagerstown,... ...field engineering, services, support, and commercial teams so a Physical... ...What they are asking for Experience leading complex technical deployments or transformation programs Strong customer-...
- ...This role guides a global HR team through a transformation in a mid-sized, PE-backed organization with M&A exposure. The position leads talent acquisition, onboarding, HR... ...across HR to improve efficiency and the employee experience company-wide. #J-18808-Ljbffr ePSTemporary work
- ...that produce positions, P&L and risk. The Program Manager will lead two tightly coupled streams, reducing legacy on-premise data footprints... ...while maintaining production stability. The role requires deep experience in cloud migrations, front-to-back systems, and strong...
- ...Data Change Management Team as a VP - Data Transformation Lead. In this exciting role, you will take the lead on projects that support strategic and business change initiatives... ...measurable improvements in client experience, operational efficiency, and control outcomes...
$90k - $120k
...long-term business success by leading strategic initiatives, cultivating high-value customer relationships, and uncovering new... ...a number of factors including experience, skills, job location, internal... ...sustainable transportation solutions or support our local communities, your...Long term contractPermanent employmentFull timeLocal area- Unilever is seeking an Associate Director, Beauty Transformation for Walmart to lead shopper insights, category strategy, and retail execution across... ...in category management or insights, has beauty/CPG experience, and can present executive-level #J-18808-Ljbffr UnileverRemote job
$151.9k - $340.9k
SAP NS2 Industry Transformation Advisory (ITA) Engagement Lead Architect We help the world run... ...levels of security and support to meet the requirements... ...critical infrastructure customers. Must be a US Citizen; this... ...+ years of SAP solution experience, 15+ years consulting...Permanent employmentFull timeTemporary workWorldwideFlexible hours- SAP NS2 invites an Engagement Lead Architect for Industry Transformation Advisory to drive strategic IT and business... ...business cases, and guide customers through digital transformation using... .... Requires 10+ years SAP solution experience, 15+ years consulting, and strong...
$141.44k - $212.16k
...Investigative Services (CSIS) AI Transformation and Enablement Senior Lead Analyst is a senior-level... ..., deploy, and support production-grade solutions... ...Qualifications 10+ years experience in working with various data... ...automation, or custom integrations within a regulated...Full timeWork at office- ...entrusted with cultivating long-term customer relationships and... ...collaborating. This position will support Arkansas & Oklahoma territory... ...customers for use as sales leads, based on information from business... ...of 2-3 years of proven sales experience in quota driven role A...
- ...eMazzanti Technologies is a leading Managed Services Provider dedicated... ...IT solutions and exceptional customer service. We specialize in... ..., cloud services, and IT support, helping businesses optimize... ..., or a related field. Proven experience in business development, sales...
- ...19, 2026 Location: Remote Employee US, NH, US Summary As our customers look for opportunity in a world of rapid change and technology... ...network hardware and software ecosystem vendors. Knowledge and experience in consultative selling to OEMs. Extremely strong communication...Work at officeLocal areaRemote workWorldwideShift workNight shift
- ...integrated engineering design, project support, procurement and construction management... ...Manager is responsible for generating new leads, supporting new business development and... ...and revenue goals. Qualifications Experience in developing and closing engineering deals...Contract workLocal area
- ...Development ManagerParagon Honda is a leading automotive dealership dedicated to providing excellent customer service and high-quality... ...Center (BDC) team and support our ongoing growth.Key ResponsibilitiesManage... ...apply.QualificationsPrevious experience working in an automotive...Work at officeFlexible hours
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