Practice Ambassador & Brand Coordinator

Benefits 401(k) Bonus based on performance Employee discounts Health insurance Paid time off Training & development Wellness resources Practice Ambassador & Brand Coordinator Location NewYork,NY(Upper East Side) Position Type Full-Time About Us Weare a premier, high-end plastic surgery and aesthetic practice on the Upper East Side, known for delivering world-class clinical excellence with an editorial, sophisticated, and luxury patient experience. Wedon’t just provide treatments; we cultivate a high-level lifestyle brand. We are seeking a brilliant, charismatic, and meticulously polished Practice Ambassador to become the face and voice of our practice. The Role Asour Practice Ambassador, you are the first and last impression of the practice. This is a dynamic, high-visibility role perfect for someone who possesses effortless social intelligence, a passion for the luxury beauty/aesthetic industry, and a sharp eye for social media content. You will seamlessly balance luxury front-desk operations with brand storytelling. What You’ll Do The Face of the Practice: Welcome patients with elite warmth and hospitality, managing the check-in/check-out experience flawlessly. Practice Credentialing & Authority: Master the clinical nuances of our advanced treatments, technologies, and skincare lines to confidently educate patients, handle high-volume inquiries, and effortlessly build trust over the phone and in person. Brand & Social Media Engagement: Partner with our marketing team to capture real-time, high-level social media content (behind-the-scenes, educational moments) that aligns with our chic, editorial aesthetic. Operational Excellence: Manage phone lines with poise, coordinate patient scheduling, and maintain a pristine, luxury environment at the front house. Who You Are Effortlessly Sociable & Polished: You possess exceptional interpersonal skills, a high level of emotional intelligence, and present yourself with a chic, professional poise appropriate for a luxury Upper East Side practice. A Natural Storyteller: You understand social media trends, aesthetics, and how to represent a premium brand organically. A Fast Learner: You have a sharp mind and can quickly internalize complex medical, aesthetic, and technological details to speak like a clinical insider. Proactive & Driven: You thrive in a fast-paced environment and take pride in managing a premium client experience from start to finish. #J-18808-Ljbffr