Administrative Assistant/Front Office Staff

Job Description

Job Description

Hiring for a warm, caring and friendly Front Desk person to join our fabulous team! Summit Therapy provides speech and occupational therapy to children and adults with disabilities. Our mission is to Improve the Lives of Others, One Family at a Time.

We are seeking a Front Desk Administrative Assistant to join our growing team. Our offices are located in Frisco and McKinney, Texas. This role is for full-time, in-person at the Frisco and McKinney locations.

The ideal candidate must maintain a high degree of confidentiality and professionalism to work successfully with staff members, clients, and payors. 

This is a permanent employee (W2) role (not temp or short-term, it is a f/t permanent, stable position). 

Advancement opportunities available.

Join our family-friendly, supportive staff and love where you work! 

The primary responsibilities of the position include:

• Greet and welcome guests as soon as they arrive at the office
  
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
  
• Verify benefits

• Schedule patients

• Other duties such as check out

• File paperwork in EMR (paperless clinic)

• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (check in/check out)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Take payments on payment system
• Collect copays and deductibles
• Apply payments to accounts
• Basic sending out charges from the previous day for processing
  

• Learn software system/EMR familiarity

Education, Experience and Skills:

• Excellent interpersonal skills; and good oral and written communication skills.

• 2 years or more experience in outpatient medical settings 

• Positive attitude/contributions

• Excellent organization, analytical and problem-solving skills

• Experience using electronic medical records applications

• Working knowledge of HIPPA regulations

• Must have good working knowledge of Microsoft Office and/or equivalent G-suite applications (Adobe,Word, Excel).

• Must be able to read and write in small print
• Utilize our payroll system to report time worked and request time off.
  • Abide by all company Policies & Procedures.
  • Assume other projects and responsibilities as assigned by my supervisor.
• Physical Requirements:
• • Must be able to lift at least 25lbs.
  • Must be able to interact verbally with children, caregivers and the public.
  • Must be able to type on a keyboard.
  • Must be able to answer telephones.
  • Must be able to perform general cleaning duties.

Summit Therapy is an Equal Opportunity Employer