Benefits Specialist (LOA)

Job Description

Job Description

Insight Global is seeking to hire a temporary Leave Administrator to join the Human Resources team of an education management company based in Miami, FL.

This is a 10 week temporary position working in an onsite capacity that has the opportunity to be extended after the initial trial period, or converted to a fulltime employment role based off performance.

The Leave Administrator, or Leave of Absence (LOA) Specialist, will focus on backlog reduction, case/file compliance, and timely reconciliation of leave-related payroll/benefits discrepancies, while partnering cross-functionally with HR, Payroll, Benefits, and business leaders.

The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-moving environment where follow-through, documentation quality, and clear communication are critical.

Required Skills and Experience:

-3+ years of experience in leave administration, benefits/leave operations, HR operations or a similar leave oriented environment
-Working knowledge of FMLA, ADA and applicable federal/ state leave regulations
-Experience working in a multi-state / multi location environment

- Experience in an education setting is a plus

Responsibilities include but are not limited to:
-Review, organize, and reconcile pending, inactive, and aged leave of absence cases.
-Assist with administration and tracking of employee leaves, including FMLA, ADA, state leave programs, personal leaves, and workers’ compensation coordination, as applicable.
-Audit leave documentation to ensure completeness, consistency, and compliance.
-Follow up on outstanding certifications, approvals, payroll adjustments, benefit deductions, return-to-work documentation, and employee communications related to leave activity.
-Reconcile leave-related payroll and benefit payment discrepancies, including missed deductions and premium reconciliations.
-Provide regular updates regarding project progress, outstanding cases, operational risks, and recommended next steps.
-Collaborate with HR, Payroll, Benefits, and operational leadership teams as needed to support leave-related matters.
-Assist with development of Leave of Absence SOPs, workflows, templates, and tracking tools.

Key Performance Indicators:
-Reduce and resolve the current backlog of pending and aged leave cases during the engagement period.
-Ensure leave files are compliant, complete, and appropriately documented.
-Reconcile outstanding leave-related payroll and benefit payment discrepancies in a timely manner.
-Improve responsiveness and follow-up timelines related to leave administration and employee communications.
-Develop standardized Leave of Absence SOPs, workflows, and tracking tools for ongoing operational use.
-Provide regular status updates to HR leadership regarding project progress, risks, and outstanding items.