Customer Service Representative

Customer Service RepresentativeJoin A Plus – Where Every Call Opens the Door to a Great Career! Customer Service Representative | West Valley City, UT Hourly Position | $19-23/hour Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team? Let's talk—your future starts here!At A Plus, we're more than just a home services company—we're a tight-knit team with big goals and even bigger opportunities. If you're someone who loves working with people, enjoys problem-solving, and thrives in a collaborative environment, we want to hear from you.We're looking for a Customer Service Representative who is friendly, proactive, and driven to join our growing West Valley City team. This isn't just another job—it's a meaningful career opportunity where your voice matters, your efforts are appreciated, and your growth is encouraged.Important: If you would like to be considered for this position, in addition to submitting your application, please take the time to submit the short pre-recorded interview linked below. Copy and past the link to get started. You'll Be Doing:Be the voice of A Plus—support customers by phone, email, and chat, creating exceptional service experiences that make a lasting impression.Deliver top-notch service with empathy, professionalism, and a positive attitude.Handle a high volume of calls with confidence and efficiency.Communicate across multiple channels to resolve issues and provide timely updates.Research solutions and respond to customer needs with helpful, accurate information.Keep detailed and organized records of customer interactions.Spot opportunities to recommend services that add value for our customers.Work closely with technicians and office staff to ensure a smooth service process.Learn our products and services so you can be the go-to resource for customers.What We're Looking For:1+ year in a customer service role (home services or tech industry experience is a plus)Excellent communication and active listening skillsHighly organized with strong time management and multitasking abilitiesFriendly, adaptable, and calm under pressureFamiliarity with ServiceTitan is a bonus (but we'll train the right person!)A team player who's excited about growth and contributing to successHigh school diploma or equivalentWhy You'll Love It Here:Supportive, team-first culture where your efforts are valuedClear opportunities for advancement—we love to promote from withinRespect, recognition, and rewards for hard work and dedicationHands-on training and mentorship to help you succeedThe chance to grow your career with a respected and expanding local companyWhat We Offer:Pay: $19–$23/hour, based on experienceBenefits: Health, Vision, Dental, PTO, Paid Holidays, 401(k) with matchEmployee discounts on products and servicesEmployee referral programBe part of a world-class network of residential service brands that invests in your growthLocation: West Valley City, UT Position Type: Full-Time, Hourly Apply today and help us open the door to an even brighter future—for you and our customers! Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, A Plus may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check. *This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer. By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.