Customer Service Representative

Customer Service RepresentativeParamount Acceptance is a leading software and billing services provider for gyms across the country. With new features being developed, Paramount continues to expand its presence in the health and fitness industry. Working at Paramount Acceptance, you will experience motivating bonuses, rapid growth opportunities, and a great work environment. Work-from-home and in-office options are currently available.Location: Salt Lake City, UTCustomer Service Representative Responsibilities:Take inbound and outbound calls in fast paced call center from members of our clients' gymsRespond to customer questions in accurate and timely manner following established policiesExplain options regarding upgrading, downgrading, or canceling membershipsUpdate billing and personal information per customer requestDocument customer interaction with our in-house softwareCustomer Service Representative Qualifications:Must commit to set schedule with minimum of 20 hours per week (Monday through Friday)Positive attitude and excellent communication skillsTeam player with willingness to learn and growBasic computer and typing skills1+ year experience in call center customer service environment (preferred)Willing to work 10:30 am - 7pm Mountain timestart date of 10/12/2026Customer Service Representative Benefits and Perks:$12 per hour base pay plus bonuses (averages to be ($17-21 per hour)Health insurance (including medical, dental, life, and vision)401(k) with company matchPaid holidaysPaid vacationFree VASA Fitness gym membership – includes total access to weights, cardio, basketball, swimming pool, tanning, and more at any location!work-from-home opportunities