Sales Development Representative

Job Description

Job Description

\uD83E\uDDE1\uD83D\uDCE6\uD83D\uDC99Founded in 2012, EasyPost is a YC unicorn whose mission is to make shipping simple for businesses—from garage startups to the Fortune 500. Shipping, now more than ever, is the backbone of the global economy, but integrating the technology-enabled operations of a modern business with the low-tech and complex shipping industry has always been a challenge. EasyPost solves this problem with the first developer-friendly REST API for shipping, and we continue to push boundaries and discover new ways to simplify shipping for all. Our team is rapidly growing, and this is the perfect time to get on board. Join us and help build the shipping infrastructure of the future. We’re builders, problem-solvers, and “there has to be a better way” people. We like elegant architecture, fast decisions, and shipping (pun intended) improvements that power millions of deliveries every day. We stay scrappy, we move fast, and we don’t wait for permission to innovate in an industry that desperately needs it. If you want to work on systems that actually move the world—literally—you’re in the right place. \uD83D\uDE9A✨

EasyPost does not consider candidates who misrepresent their identity, experience, employment history, or technical qualifications. Applications containing false information, stolen professional profiles, or unverifiable credentials will be removed from consideration. We conduct early-stage verification of resumes, LinkedIn profiles, GitHub accounts, and other relevant professional information as part of our hiring process.

Position Summary: 

The Sales Development Representative plays a crucial role in driving the sales pipeline by identifying and qualifying potential customers for the sales team. SDRs are responsible for initiating meaningful conversations with prospective clients, understanding their needs, and nurturing them through the early stages of the sales cycle. This position serves as a bridge between marketing and sales, ensuring a steady flow of high-quality leads for the sales team to pursue.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

o Research and identify potential leads through various sources, including online research, social media, company websites, and industry events.

o Utilize tools and platforms to gather relevant contact information of decision-makers within target companies.

o Initiate outbound communications via phone calls, emails, and social media to establish a connection with potential leads.

o Craft compelling and personalized messaging to create interest and capture the prospect's attention.

o Conduct initial conversations to understand the prospect's business challenges, needs, and pain points.

o Engage in meaningful conversations with leads to assess their fit for the company's products or services.

o Maintain regular follow-up with qualified leads who are not yet ready to make a purchasing decision.

o Educate leads about the value and benefits of the company's offerings, addressing their concerns and objections.

o Collaborate with the sales team to ensure seamless handoff of qualified leads for further engagement.

Minimum Education & Experience Qualifications:

o High school diploma or equivalent (e.g., GED)

o Excellent communication and interpersonal skills, with the ability to engage effectively with prospects over phone, email, and other channels.

o Strong problem-solving skills and the ability to think strategically about prospecting approaches.

o Self-motivated and results-oriented, with a strong drive to exceed targets and goals.

o Familiarity with CRM software (e.g., Salesforce, HubSpot), desired but not required. 

o Ability to work independently and as part of a collaborative team environment.

Core Competencies Required: 

o Knowledge and Application: Acquires job skills and learns company policies and procedures to complete routine tasks.

o Complexity & Problem Solving: Works on assignments that are routine in nature, requiring limited judgment. Has little or no role in decision-making.

o Collaboration & Interaction: Normally receives detailed instructions on all work. Works under close supervision.

Physical Demands and Work Environment: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

Physical Requirements:

o Minimal to light physical effort is required in performing duties.

o Prolonged stationary periods at a desk and working on a computer.

o Extensive use of computers, keyboards, and communication-based technology to exchange information.

o Occasional walking and lifting may be required and must be able to lift 15 pounds at any given time.

o Travel Required: 10% 

Work Environment:

o Core Values: Build and sell products we believe in, accountability and authenticity in all we do, customers guide the way, and persistence and humility. 

o Remote, home office or office location with potential hybrid schedule.

o Team-based culture.

o Fast-paced environment.

What We Offer:

o Comprehensive medical, dental, vision, and life insurance

o Competitive compensation package and equity

o Monthly work from home stipend of $50

o Flexible work schedule and paid time off

o Collaborative culture with a supportive team

o A great place to work with unlimited growth opportunities

o The opportunity to make massive contributions at a hyper-growth company

o Make an impact on a product helping ship millions of packages per day

Data Privacy Notice for Job Applicants:

For information on personal data processing, please see our Privacy Policy:

"EasyPost is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law."

To be considered for this position, you must be authorized and based in the United States.

If you have any questions or concerns you can reach out to me directly on LinkedIn @KristinaPerna :).

Any communication to applicants relating to the EasyPost hiring process will only come from email addresses with the domains View email address on ziprecruiter.com and View email address on ziprecruiter.com. If in the course of the application or hiring process with EasyPost you are contacted through another domain, are requested to provide banking or other sensitive information, or you note any other suspicious activity, please contact View email address on ziprecruiter.com

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.