Business Analyst

HIRING: Business Analyst – Advanced | State of South Carolina

Location: Columbia, SC – Fully Onsite

Contract: 12 Months | Possible Extension

Engagement Type: Contract – W2.

Full-Time: ~40 hours/week

✈️ Light travel to County offices/facilities throughout Spartanburg County. The State of South Carolina is seeking an experienced Business Analyst – Advanced to support a major Cybersecurity Program & Documentation Recovery initiative.

Key Responsibilities: • Lead discovery sessions, stakeholder interviews, and workshops • Inventory and assess existing IT, security, infrastructure, application, and recovery documentation • Document current-state processes, workflows, roles, dependencies, and handoffs • Create process maps, workflow diagrams, inventories, matrices, and other BA artifacts • Identify documentation gaps, process risks, and single points of knowledge • Gather and prioritize requirements for SOPs, runbooks, knowledge articles, and recovery documentation • Collaborate with Technical Writers and technical SMEs • Maintain documentation backlogs, priorities, ownership, and dependencies • Support documentation standards, governance, templates, and review cycles.

Required Qualifications: ✅ 10+ years of Business Analysis experience in complex IT/technology environments ✅ Strong requirements elicitation, interviewing, facilitation & stakeholder management ✅ Advanced Microsoft 365 experience – Word, Excel, PowerPoint, Teams, SharePoint ✅ Strong Microsoft Visio experience for process/workflow/technical diagrams ✅ Experience working with technical SMEs across infrastructure, applications, cybersecurity, service delivery, or related IT areas ✅ Bachelor's degree in IT, Information Systems, Business, or related field OR equivalent professional experience.

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Preferred: • Documentation recovery / knowledge management / process standardization • Cybersecurity, infrastructure, disaster recovery, BCP, or ITSM documentation • SharePoint documentation repositories & governance • ITIL, NIST, CIS, or similar frameworks • Government or highly regulated environment experience • CBAP, CCBA, PMI-PBA, PMP, or ITIL Foundation.

Important Candidate Requirement: Candidates must be current SC residents or willing to commute/relocate to South Carolina at their own expense before starting.